This FAQ will be updated with more questions as time goes on.
What is the recommended space for the play area?
Movement within a diagonal area of up to 5 m (16 ft 4 in) is supported. For example, a 3.5 m x 3.5 m (around 11 ft 5 in x 11 ft 5 in) space. For room-scale setup, a minimum play area of 2 m x 1.5 m (6 ft 6 in x 5 ft) is required. There's no minimum for seated and standing experiences.
What does the status light on the base stations mean?
The status light shows:
Green when the base station is in normal mode
Blue when the base station is waiting to stabilize. If it remains in this state, check if it is mounted securely or on a surface that's not prone to vibration.
Dim green when the base station is on standby
Purple when the base stations are trying to sync
Blinking purple when syncing is blocked. If you're connecting the base stations wirelessly, you may need to use the sync cable.
Do I need to use the sync cable?
In general, you don't need to connect your base stations to each other with the sync cable. However, if you have a hanging object from the ceiling that is above the play area or if your base stations need to be positioned low such that your head or hands block the bases from seeing one another, this may affect the syncing of the base stations. You'll need to attach the sync cable.
Attach the sync cable to both base stations and make sure to route the cable outside of your play area.
Press the Channel buttons on the back of the base stations so that one base station is set to channel "A" and the other is set to channel "b".
Will VR apps for seated/standing-only experiences work with room-scale setup?
Even if you have a room-scale setup, you can still use VR apps that are designed for seated or standing-only experiences. Just make sure that your headset and controllers are tracked within the play area.
To set or reset the seated position while in VR, do the following:
Press theSystembutton to bring up theSystem Dashboard.
SelectReset seated position, and then follow the prompts to complete the process.
-SuperNikoPower Community Manager Available Monday - Friday