12-21-2018 02:51 PM
Purchased a HTC Wirless adaptor (its amazing btw) and today I learned that my Viveport code in the box includes a free Fallout 4 VR code. I redeemed the code and all it gave me was 2 months Viveport.
12-21-2018 08:58 PM
I'll be sending you a Private Message here in just a few minutes for more information.
12-23-2018 09:06 AM
I am also in the same spot. I did not receive the game code for Fallout 4 VR with a Vive Wireless purchase. I had expected it to show up on this account. Also I am unclear as to what use a viveport subscription is? Is this just a list of games that I still have to buy to play? I dont see anything actually included in the subscription?
12-23-2018 06:25 PM
I'll be sending you a pm here shortly. Be on the look out.
12-24-2018 01:28 PM - edited 12-24-2018 01:31 PM
I'm currently debugging the situation with the Viveport marketing team. I'd like to start off by apologizing for the lack of clear communcation about the Steam key rollout process as it relates to this specific hardware bundle.
My understanding of the situation is that it takes time to process and validate wireless adapter orders, especially those which are purchased through 3rd party retailers such as Amazon. Adding to the equation, we've extended the promo due to the communities' positive response. The promo was initially a limited time offer from 12/18-12/21 PST; due to the positive response this offer has been extended to 12/28 PST.
This is the most current rollout plan for Steam keys that has been communicated to my team:
Please direct all related questions, complaints, and general inquires about this promotion to firstname.lastname@example.org to generate a support ticket - that's the dedicated support channel for Viveport.
Technical Specialist - San Francisco, CA; Monday-Friday
12-25-2018 08:51 AM
12-27-2018 02:55 AM
12-27-2018 02:57 AM
12-27-2018 01:22 PM
I'm sending you a PM right now. Be on the look out.
12-27-2018 08:44 PM