Wireless adaptor Fallout 4 VR code

zzleezz
Contributor

Wireless adaptor Fallout 4 VR code

Hi

 

Purchased a HTC Wirless adaptor (its amazing btw) and today I learned that my Viveport code in the box includes a free Fallout 4 VR code. I redeemed the code and all it gave me was 2 months Viveport.

Please advise.

 

 

Community

Re: Wireless adaptor Fallout 4 VR code

Hi @zzleezz,

 

I'll be sending you a Private Message here in just a few minutes for more information.

-SuperNikoPower
Community Manager
Available Monday - Friday
OTGDJ
Contributor

Re: Wireless adaptor Fallout 4 VR code

I am also in the same spot. I did not receive the game code  for Fallout 4 VR with a Vive Wireless purchase.  I had expected it to show up on this account.  Also I am unclear as to what use a viveport subscription is? Is this just a list of games that I still have to buy to play?  I dont see anything actually included in the subscription?

Community

Re: Wireless adaptor Fallout 4 VR code

Hi @OTGDJ

 

I'll be sending you a pm here shortly. Be on the look out. 

-SuperNikoPower
Community Manager
Available Monday - Friday
TS111
New Arrival

Re: Wireless adaptor Fallout 4 VR code

I have the same question. Connected everything and activated the subscription, but did not see a code??

Vive Staff

Re: Wireless adaptor Fallout 4 VR code

Hello all,

 

I'm currently debugging the situation with the Viveport marketing team. I'd like to start off by apologizing for the lack of clear communcation about the Steam key rollout process as it relates to this specific hardware bundle. 

 

My understanding of the situation is that it takes time to process and validate wireless adapter orders, especially those which are purchased through 3rd party retailers such as Amazon. Adding to the equation, we've extended the promo due to the communities' positive response. The promo was initially a limited time offer from 12/18-12/21 PST; due to the positive response this offer has been extended to 12/28 PST. 

 

This is the most current rollout plan for Steam keys that has been communicated to my team: 

  • Purchases will be validated and codes will be rolled out during the first week of January. For most purchases, your code should be visible on  www.viveport.com/myredeem by 1/17/19 via the HTC Sense account associated with your bundle code.
  • Additionally, activating the Viveport Free trial is a pre-requisite for the code to become available. 

Please direct all related questions, complaints, and general inquires about this promotion to store@viveport.com to generate a support ticket - that's the dedicated support channel for Viveport. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Re: Wireless adaptor Fallout 4 VR code

They seem to care about customers until they pay, then they have your money. They haven't honored a black Friday promotion and have made no good faith effort to do so.
It's disappointing to see ppl in these positions abusing power.
Vive Staff

Re: Wireless adaptor Fallout 4 VR code

@Songwriternyc : Please PM me with your issue, and I will help you.  

 

Thank you, Rhiannon

Re: Wireless adaptor Fallout 4 VR code

Hello Rhiannon,

I'm writing about the black Friday offers I saw which is the reason I signed up.
I saw the offer that day was 3 games for 1.00...superhot, wizards and another I can't remember and the fallout code which I did see in my account.
I was also made aware that there was a 10.00 credit offered and previously you gave a Moss code....im just trying to find out how/when I will see those three games.

Thanks much. Happy Holidays
Ian S
Songwriternyc

Re: Wireless adaptor Fallout 4 VR code

Oops I think...i never posted here before. You asked that I pm you and I think I replied instead. I apologize, Rhiannon. Still trying to figure how this computer thingy works =)
JACKERL360
Contributor

Re: Wireless adaptor Fallout 4 VR code

just redeemed mine and no mention of FALLOUT 4?

 

 

JACKERL360
Contributor

Re: Wireless adaptor Fallout 4 VR code

just redeemed code and no mention of FALLOUT 4 just 2 months free viveport?

will this be emailed in new year?

 

 thx

Community

Re: Wireless adaptor Fallout 4 VR code

Hi @JACKERL360

 

I'm sending you a PM right now. Be on the look out. Smiley Happy

-SuperNikoPower
Community Manager
Available Monday - Friday
MaximusX800
New Arrival

Re: Wireless adaptor Fallout 4 VR code

I have redeemed my included VivePort code with my wireless adapter, but have not received any info on the code for Fallout 4 VR.
AwesomeGrant
New Arrival

Re: Wireless adaptor Fallout 4 VR code

I also just activated my code but didn't get anything about fallout 4