10-24-2017 04:37 AM
same here. it says that my code too is invalid. got my vive from B&H. im worried that someone else already redeemed it but i got my vive sealed and boxed.
10-24-2017 10:09 AM
Don't worry, if the code had been redeemed it would say so. "Invalid code" likely means you are not redeeming the code on the correct regional page. It's highly likely if you imported your Vive through a 3rd party retailer, it was originally made for the US market. Try redeeming your bundle code here: https://store.vive.com/code/us/redemption
10-24-2017 12:50 PM
10-28-2017 02:54 PM
10-30-2017 03:06 PM
Have you tried it on a different browser or in icognito mode? Might be a cookie/cache issue. Also, check your email, you should get an email as well.
10-30-2017 04:13 PM
11-25-2017 10:49 PM
I bought my vive yesterday, activated the code through vive, but now i only see one game in my library, being tiltbrush.
There were other games selected, but i only got that one.
Any ideas pls?
11-28-2017 03:23 PM
Hi @S_aver, please send me a PM and we'll discuss.
@Nathan464 - From the looks of your posts, you may have bought from Newegg.com. If you do not have a code in the box, you need to go back to that retailer to ask them for it. If they cannot send you a code, come back to us.
12-22-2017 06:27 PM
12-25-2017 04:40 PM
Hi so I redeemed my code and got the confirmation email but the email does not enclose the actual codes and I dont know where they should be found.
12-25-2017 05:10 PM
I'm shutting this thread temporarily to try and help thread spam - rest assured, we're working on it. I don't want to miss anyone who's reporting in a thread I don't see.