Version game on infinity

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laulaua3
Contributor

Version game on infinity

Hello,

I have recently subcrible to your offer "Infinity" (one year), i love it but i see that some game not be in the last version.

For exemple 

Racket furie is in 1.0 but the last is 2.0

Contagion outbreak 1.0.1 but the last is  6.0.1

My question is why are they not updated ?

Thx

PS: sorry for my english

Vive Staff

Re: Version game on infinity

@laulaua3 - Viveport is a self-submissoin platform which means that developers upload their updated builds to us and then we publish them the platform. We can only send friendly reminders to developers to keep their content upto date in most cases where we don't have an existing agreement which covers version parity.

 

I checked out the situation with the two titles you mentioned; we're already in talks with the Contagion developer to publish their v6 update. We're a little unclear about the Racket Fury app - in both cases, the developer is using a different version number for their Viveport build than their Steam build which complicates the issue; for instance, Contagion is only a few versions behind rather than the gap implied by the massive version number difference. We'll follow up on that title and reach out to the developer if necessary 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

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laulaua3
Contributor

Re: Version game on infinity

Thanks for your reply,

I saw yesterday that contagion is up to date in the game's menu.

L.B