Problems with redeem bundle link

Giovannottix
Contributor

Problems with redeem bundle link

Hi,

I'm trying to visit http://www.vive.com/code and it redirects me to https://geolify.com/geolink/23456

What can I do to redeem my bundle code?

 

Thanks!

Vive Staff

Re: Problems with redeem bundle link

@Giovannottix, that's an error I've never seen before. It may be trying to redirect you to your region specific version of the site but is failing somewhere. Which region are you in? Are you using a proxy or VPN?  I'll run it by that team as I'm not sure if Geolify is a service we use. 

 

https://store.vive.com/code/us/redemption is the North American portal. Lmk if you need additional assistance getting to the correct portal. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

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Giovannottix
Contributor

Re: Problems with redeem bundle link

Hi Nebula,
The link provided work perfect!. Thanks.