No response via email, and chat support cannot help me.
I just need light houses and controllers. Either those from my current order, or I'd prefer to purchase them separately at less than the cost of the full vive set. Someone somewhere should be able to facilitate this.
I don't really understand why you guys have retail partners. I ordered a vive from bestbuy but it's HMD only. NO ONE has lighthouses and controllers. I went to gamestop, bestbuy, microsoft store. Everyone else (Oculus, Sony, etc) has a presence in these stores but the Vive. I ordered from best buy, just because they had stock. I don't get why you wouldn't just keep all the stock for your selves so you can fill orders through your site since you’re incentivizing that anyhow.