Your shipment should go out by the end of the week. Please understand that 2 day shipping refers to the time from the carrier taking possession of your order to delivery. Processing time is never including in any shipping estimates.
"Welcome to the desert of the real."
If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.