Re: Is this a joke or what? I just got charged this morning a subscription fee for VivePort
Hi @Evileyes - the offer to get your Vive Pro redemption code 'extended' was time limited. It also required entry of your serial number for an existing Vive. If you redeemed it recently, that's what's happened. If you were told otherwise by a retailer, apologies on their behalf.
Getting charged after you've redeemed a code clearly shouldn't happen. (To be clear, we do require payment details on sign up for a Viveport Subscription, but you should not be charged (i.e. see money removed!) until the end of your trial period, or the end of your pre-paid subscription period.) If you can send me a PM with the email address associated with your account, I can get that investigated further, and if required we'll issue a refund for you.