12-15-2017 04:37 PM
It doesn't matter when it was shipped. The code on the card in the box redeems whatever the current bundle is and right now, that's Fallout 4 VR + Tiltbrush (Or Everest VR, Richie's Plank Experience and Tiltbrush)
The card isn't always easy to find, it's usually buried under something. Once you have the code, you'll want to take it to www.vive.com/code and enter it there, make the selection for what content you want and you'll receive individual game keys. Most of them are for Viveport, but Fallout 4 VR is for Steam.
See more details here: http://community.viveport.com/t5/General-Vive-Discussion/Vive-Viveport-FAQ-Where-do-I-get-the-free-b...
12-15-2017 08:44 PM
I just bought it today and i redemned the code on the website. But i forgot to save the code, So now i want to know my download code again. How can i regain it again? Please help me
12-16-2017 03:21 PM
When you redeem the promo code, we send you any Steam keys that are included in the offer via email. Be sure to check your spam folder
Technical Specialist - San Francisco, CA; Monday-Friday
12-16-2017 06:34 PM
I bought my Vive from a UK Reseller (Overclockers.co.uk). I got my Fallout code in the box and it's downloading right now but I didn't receive any email with a code for Doom. Does that come from Viveport or from the reseller? Who should I contact to get it resent? If the email went to my spam folder then it's long gone by now.
12-17-2017 05:10 PM
Is there a way to send me my original code? I actualy think I may have used it when I first got my Vive on Viveport or HTC Sense or something like that -- but I did not ever see any steam codes for Fallout VR -- I guess it could have been sent to spam?? -- but it would have been deleted by now if that was the case.
Are you able to send me my original key for Fallout VR?
12-18-2017 09:11 AM
Please go to the following address to find your code:
12-18-2017 01:02 PM
Log in with your HTC sense account: The one you used to redeem your bundle code.
12-19-2017 07:33 AM
Hello, i did not find a code-card inside the fallout 4 box for the game that i got the softshells in.
What do i have to do to get fallout 4 vr like i was told i would?
12-20-2017 12:23 PM
when I login with HTC sense I get the message "You have not yet redeemed any content."
so -- It seems something didn't work -- possibly was never entered -- is there a way I can get the key again to try and claim it.
12-20-2017 01:21 PM
@bunswo - when did you purchase your Vive? If you purchased it when the Fallout 4 VR offer was happening, then when you redeemed the in-box code you will have been sent keys for Fallout 4 VR and Tilt Brush.
If, when you login, you're not seeing codes displayed then it's possible that you never redeemed the code, or you have redeemed it, but on another account. If you think you never redeemed the code at all, then send a PM to me or Synthesis. We'll require proof of purchase before we can send you another in-box code.
If you're unsure of whether you're logging in with the right account, you should check your email address. You'll have received an email from HTC when you created the account to verify it.
01-11-2018 10:09 AM - edited 01-11-2018 10:11 AM
I'm having the same issue. When I contacted HTC to get it figured out they said "we don't have an option for you to change the set of games you redeemed." When I reitertated that Fallout 4 VR WAS NOT AMONG THE AVAILABLE PACKAGES, they basically said I'm out of luck.
So, I said I have another option or two:
1. Return the Vive.
2. Buy the VIve again.
- Zero cost to me except annoyance and time, but some cost to HTC.
1. Return the Vive.
2. Buy the Oculus Rift.
That didn't do anything to wake them up, so I returned the Vive. This experienc has soured me on HTC.
01-11-2018 10:14 AM
Did you already return Vive? If not, please PM me and I'll help you get Fallout 4 VR.