How Long Does It Take To Ship?

DVLOS
Contributor

Re: no Shipping info

I actually chatted with support and they shipped my item out. Got it Friday and I am BLOWN away by the Vive Pro. BLOWN away

pAYCER
Settler

Re: no Shipping info

DVLOS, when did you place your order?  I only ordered my Vive Pro bundle yesterday morning and I imagine order volume is probably pretty high, so I don't expect it for a while.  My invoice did state that it would ship in April, so I know it should at least be within a few weeks.  I'm just excited and looking for any sort of ETA I can wrap my addled mind around lol

DVLOS
Contributor

Re: no Shipping info

The Vive regular set I ordered Wednesday arrived Friday. The Pro I ordered from Newegg the morning of the 5th and got it Friday.
pAYCER
Settler

Re: no Shipping info

Wait, so you ordered the regular Vive that comes with all the accessories from HTC, and then the Vive Pro HMD from NewEgg?  May I ask why?  Are you planning on selling the regular/original Vive or something?

DVLOS
Contributor

Re: no Shipping info

I am undecided. I didn’t adopt Vive or Rift because IMHO they were both lacking in the necessary visual acuity to make VR worlds immersive. Pro changes that IMHO. So yes. I got the Vive from HTC when AMazon said it would take 9 days. HTC store delivered in 2. Amazon also had the Pro shipping to me and then changed to unknown. I switched to Newegg because they said In Stock And was at my door the same time as the OG Vive kit. Is two player possible with vives? If so I would keep both and get more controllers

Re: no Shipping info

did you recive you vive and how long did it take after you ordered it if you did?

FoobyDude
Visitor

Re: no Shipping info

Ordered my Vive yesterday and have yet to see anything other than "Order Status: In Process"
I get real anxious about big purchases that leave me hanging for a while, especially with how much it cost.

Edit: Just received the shipping notice, takes a load off my mind. Thanks guys!

To help anyone who comes across this post looking for some calming words, It took roughly a full day for the shipping to process, you may get it sooner, may get it a day later, just be patient and you'll receive an email from HTC with the tracking number from whichever delivery service is carrying your package. FedEx in my case, let's hope that ends well.

dragonsforge
Visitor

Re: How Long Does It Take To Ship?

 I have the same issue ordered om monday with 2 days shipping itsnow thursady i needed this by friday.

BoltGoesPr0
Contributor

Re: How Long Does It Take To Ship?

when should mine be shiooed, i live in texas, north richland hills and ordered it on the night of the 17th which was thursday night, should it be here on tuesday? the 21st, i bought it from the actual website
Vive Staff

Re: How Long Does It Take To Ship?

@BoltGoesPr0, I've sent you a PM with additional info

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

JRohlin
Visitor

Re: How Long Does It Take To Ship?

Is there an average date between purchase and when the vive actually ships? Can't seem to find any info on that. I purchased the vive on the 17th from this site and it's still pending fulfillment. Just wanted to make sure that's normal.

Vive Staff

Re: How Long Does It Take To Ship?

@JRohlin - Order fulfilment is pretty complex behind the scenes but it boils down to the conditions at your local fulfillment center (order volume, stock on hand, ect...) I am PM'ing you with additional info. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

E-RichGaming
Visitor

Re: How Long Does It Take To Ship?

Anyone know how long it takes for them to actually ship after ordering? I ordered on the 17th around noon but I have yet to receive my Tracking numbers.

BoltGoesPr0
Contributor

Re: no Shipping info

What if my order gets shipped to the wrong house, how do I know which house it is
Vive Staff

Re: no Shipping info

@BoltGoesPr0 - I would contact those outlined in my PM for further concerns on this fulfillment. You can double check on your order invoice the address you listed - we'll ship to the exact address you listed. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM