I ordered a HTC VIVE on 12th January 2018 and I still didn't get an update on the process.
The order status says "in process" even though it should be shipped after 3 days.
The money is payed, and I've also checked my E-Mail adress and the spam folder several times
I'm in the same boat. Have got nothing else but confirmation email so far. Feels pretty bad since I could've just paid 50e extra and go buy it from retailer next door and get it right away. The wait is so painful.
Both of you, please PM me your order numbers if you live in North America. Otherwise, contact our Live Chat support on our website.Thank you,