Didn't receive fallout 4 vr code

ToothDoctor
Settler

Didn't receive fallout 4 vr code

Hi, I ordered and received yesterday the vive.  Wonderful packaging btw.  I opened everything, looked thorugh everything, there is no code inside.  I wanted the fallout 4 VR.  Please let me know how we can correct this

Thanks!

Rockjaw
Architect

Re: Didn't receive fallout 4 vr code

Taking this to PM. :)

ToothDoctor
Settler

Re: Didn't receive fallout 4 vr code

Hi, i emailed you back rockjaw, the promotion ends 12/31.  Can someone help me here?

 

Thanks!

Vive Staff

Re: Didn't receive fallout 4 vr code

@ToothDoctor

 

No need to worry about when the promotion ends. If you bought during the promotion, we'll get you a Fallout 4 VR code. Rockjaw will help make it happen!

Happy New Year!

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
ToothDoctor
Settler

Re: Didn't receive fallout 4 vr code

ok much appreciated! have a wonderful evening!

ToothDoctor
Settler

Re: Didn't receive fallout 4 vr code

Resolved
Rockjaw and the community staff are awesome. Thanks guys!