Content bundle code problems

developers
Visitor

Content bundle code problems

Hi,

I'm trying to get the free content bundle that comes with my new HTC VIVE but when I go to https://vive.com/code and I press the 'Next' button I'm forwarded to https://www.vive.com/eu/

But I can't find where I have to enter the code.

 

Also I've tried to enter the code in the Vive app (through dropdown from the user icon, top right). But there it says my code isn't valid.

 

So I'm stuck. What am I doing wrong?

 

Emexrulsier
Constructor

Re: Content bundle code problems

https://store.vive.com/code/ do it from there.

 

What utter crap, I just got my vive last weekend, and used the code on Wednesday .. a week later and this site is showing the game Star Trek: Bridge Crew.  Sigh :(

The only way to win is not to play
Vive Staff

Re: Content bundle code problems

newkid
Visitor

Re: Content bundle code problems

At least you haven't spent hours trying to make it work  sigh

Plus the bundle code supposedly worth five downloads - let me have Richies Plank (cool) then shut me out -- ???? Frustrating.

voodoo2322
Contributor

Re: Content bundle code problems

Nah that does the same thing.  I'm having the same problem and it's frustrating.

Vive Staff

Re: Content bundle code problems

Hi all,

 

Can you post the following:

- Does it allow you to log in/check out as guest? (try checking out as guest if you've previous signed in)

- Do you see the same behavior across multiple browsers?

 

Please try the following and report back:

 


Solution 1

- Log out of VivePort website, OR just use an incognito Window.

THEN

- Go to vive.com/code (or one of the other links suggested in this thread)

- Add

- When you are asked to log in - continue as GUEST.

- Finish check out as GUEST. 

You will then be given GAME CODES to use in VIVEPORT.

 

Solution 2:

Another fix is to clear the webstorage for store.vive.com, including all of the cookies and reboot the browser:

Link to instructions on how to clear webstorage:

 

https://www.ghacks.net/2015/02/05/how-to-clear-web-storage-in-your-browser-of-choice/

voodoo2322
Contributor

Re: Content bundle code problems

@jagibsonyes the first solution worked for me.  Thanks mate.

Cheese
Visitor

Re: Content bundle code problems

This seems to work in Chrome incog but not in Edge.