Code for Moss hasen't arrived

[Plantman1731]

Subscribbed to Vive for 3 months on 07/07/18 with a free copy of Moss but the code hasen't been emailed. Anyone else had the same problem?

[DIOSD]

Me Also

[Rockjaw]

Hi @Plantman1731 - codes were sent on the 10th, but we can double check for you.

Can you first check your spam folders and ensure the code email isn't there? (If you find it, please let me know here.)

If you still don't find it, send me a PM (link in my sig) with the email address associated with your account, and we'll double check - and if necessary send you new codes. Thanks.

@DIOSD - I already got your PM and we're checking for you.

[DIOSD]

It's ok now for me, thanks to your help.
Just for info, the mail was not in my spam, I checked

[Rockjaw]

Thanks for letting me know!