Base Station 2.0 and Controller 2.0, Where are they?

Zuhan
Settler

Base Station 2.0 and Controller 2.0, Where are they?

So, I've been patiently waiting for these to finally release and they has not been a song peep yet on when thats going to happen. I'm eager to upgrade from my older stuff so I can sell off my old system. I can't get rid of it if they do not have base stations or controllers so it sitting in my closet collecting dust. Come on HTC, when the hell are the new base stations and controllers going to be released? It's been almost a year since the Pro has been released, AND your selling the 2.0 stuff in a complete package. Why won't you sell the 2.0 stuff separate so people can buy them? What's taking so **bleep** long?
Tazdingo
Settler

Re: Base Station 2.0 and Controller 2.0, Where are they?

I was just at CES.  A couple of the folks I talked to there at the HTC location at the Wynn said they thought they were available for sale now.  I cannot find them for sale anywhere.  I think they were just saying that at the show to avoid any backlash in front of other people. 

Zuhan
Settler

Re: Base Station 2.0 and Controller 2.0, Where are they?

Lol lying will bring more backlash. I hope they go up for sale soon. I've been waiting a good while for them.
Vive Staff

Re: Base Station 2.0 and Controller 2.0, Where are they?

@Zuhan @Tazdingo

 

A couple of notes:

  • 2.0 compatible controllers have been listed for sale for some time now - here's a link to their listing in the US webstore
  • 2.0 basestations are manufactured by Valve and not HTC. We have simply not been authorized by Valve to sell the basestations individually and they're currently only authorized to be sold within the enterprise bundle (aka Vive Pro Full Kit). Valve is the technology owner for SteamVR including 2.0 basestations and thus many aspects of that ecosystem fall under their management, not ours.  We should hear more about Valve's plan for SteamVR 2.0 soon.
    • I know this is a frustrating answer but 2.0 basestations are not an HTC product - they're a Valve product. You're always welcome to provide Valve direct feedback on the lack of availability on their forums and channels. 
To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Zuhan
Settler

Re: Base Station 2.0 and Controller 2.0, Where are they?

Are those 2.0 controller compatible with the base station 1.0? I sent support an email about that a week ago and haven't heard anything from them. Would like to upgrade something while I wait.
Vive Staff

Re: Base Station 2.0 and Controller 2.0, Where are they?

@Zuhan, Yes, devices with the updated TS4231 ASICs (Vive Pro, Vive Pro controller, Tracker 18) all work with both 1.0 and 2.0 stations. 

 

The comapbility matrix is below. The 2.0 controllers use the TS4231 ASIC's. You basically can't use the new stations on old gear. 

steamvr-1-vs-2.jpg

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Zuhan
Settler

Re: Base Station 2.0 and Controller 2.0, Where are they?

Thank you for the answer. I was getting mixed answers on Reddit. I just placed my order for the new controllers. Hoping to hear something from Valve on the new Base Stations in the near future.

KingRangnar
Constructor

Re: Base Station 2.0 and Controller 2.0, Where are they?

@VibrantNebula ,

Well it looks like you're already selling 2.0 base stations in Japan .... so the question is .... EU launch date ? :) 

Zuhan
Settler

Re: Base Station 2.0 and Controller 2.0, Where are they?

Wait, they are? WTF................
Drinian
Contributor

Re: Base Station 2.0 and Controller 2.0, Where are they?

It´s been a long time since you posted this, do you have any updates on the Base Stations 2.0? Thank you!
Zuhan
Settler

Re: Base Station 2.0 and Controller 2.0, Where are they?

Sadly no. I haven't gotten a **bleep** word from Valve on these ****ing things. I already got the controller 2.0 and all that's left are the base station 2.0. I think HTC is just sitting on their asses waiting for Valve to say something, HTC needs to take the initiative and talk to Valve about this.
Drinian
Contributor

Re: Base Station 2.0 and Controller 2.0, Where are they?

Thank you, maybe @VibrantNebula can give us some information
Vive Staff

Re: Base Station 2.0 and Controller 2.0, Where are they?

We don't have any additional messaging around 2.0 basestation availability at this point in time; we're continuing to work with Valve on a wider rollout.

 

Our next milestone for major communication around hardware is Vive Developer Day at GDC2019 on Monday March 18th. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

obscurestar
Contributor

Re: Base Station 2.0 and Controller 2.0, Where are they?

bump

Vive Staff

Re: Base Station 2.0 and Controller 2.0, Where are they?

@obscurestar - Per the basetations, look to Valve's announcements on May 1st as they announce their VR product plans for 2019.

 

Per the controllers, Pro controllers have been available from our webstore for some time now. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM