07-09-2018 02:31 PM
07-09-2018 02:31 PM
Hi,
i cant check the option for Amazon!
Is this a bug or do I have to change something?
07-09-2018 02:58 PM
07-09-2018 02:58 PM
@Mallory, does the box simply not allow you to check itself? The only situation that should prevent you from checking the box is if you're not currently distributed in at least one of the five supported regions (USA, France, Germany, UK and Japan).
Technical Specialist - San Francisco, CA; Monday-Friday
07-09-2018 03:07 PM
07-09-2018 03:07 PM
Yes cant check the box have a red ring.
I have checket all 61 Countrys + China + Comming countrys
07-09-2018 03:10 PM
07-09-2018 03:10 PM
@Mallory, thank you for the quick reply. I am shooting you an email at the email associated with this forum login.
Technical Specialist - San Francisco, CA; Monday-Friday
07-09-2018 03:16 PM
07-09-2018 03:16 PM
i Have 2 Publish Products and 1 In Progress
So i have the site in German language and dont see the menu for Pricing,
after i change the site in english i see the price form and add a price to my In Progress game and after this i can check the Amazon box.
But i cant change or apply price for my published games and so I can not check Amazon for this games.
07-09-2018 03:20 PM
07-09-2018 03:20 PM
Ok now i click top right the edit button and after this i can check amazon, but now i have a new draft version of my released game!?
07-09-2018 04:52 PM
07-09-2018 04:52 PM
@Mallory, the draft version prevents you from making inadvertant changes to your live production build. When you're finished making edits to your title, navigate to the "Submit" tab and hit "create production release" to send your updates to our CMS.
Technical Specialist - San Francisco, CA; Monday-Friday