The beta feature is still being developed and currently works as a testbed for you to verify your build. Currently, betas will only be visible internally for the developer account that submitted the build; additional updates in the coming months will allow for sharing of betas externally. The in "progress -> draft" status means that you currently have a title that has not been fully submitted to Viveport. Once you hit "create production release" it will update to "in review" as our content ops team verifies the build and then once it's approved it will become "published" which means the public will see it.
To reach Viveport's customer service team, email firstname.lastname@example.org
To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent David R
Technical Specialist - San Francisco, CA; Monday-Friday