The beta testing feature is still in development and launched in it's current state at the request of specific developers who required specific functionality. We are working hard to fully bring these features online and improve the documentation/developer console page and they should be live soon.
To reach Viveport's customer service team, email firstname.lastname@example.org
To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent David R
Technical Specialist - San Francisco, CA; Monday-Friday