I'm not sure if our community manager has PM'ed you - I wanted to ensure this saw a response though. This has been on going topic of conversation with our current forum vendor. We don't have alot of control of the spam system on our side and we must press our forum vendor. We're planning on hopefully migrating to a different platform in the near future as the current platform is too unwieldy to implement quick changes on our side.
Based off this post, we've again reached out the forum vendor to try and modify the settings to be less heavy handed. That said, hopefully we can just throw the baby out with the bathwater soon enough and start with a more flexible system at sometime soon.
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