Need help expanding playroom to 6m by 6m for vive pro 2.0 basetation

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Sev
New Arrival

Need help expanding playroom to 6m by 6m for vive pro 2.0 basetation

Ive been trying to get this working for the research lab that im in. The vive support chat is absolutely useless. Ive had 6 different conversations and spend hour doing that they tell me. They even told me i need to buy a whole new vive pro set becuase I need 4 2.0 base pods for a 6m by 6m. Which i did and still the same problem!!!!

Im just trying to extend my room to 6m by 6m for during steamvr room set up its keep limiting me to 4m by 4m green square box.

Vive Staff
Solution

Re: Need help expanding playroom to 6m by 6m for vive pro 2.0 basetation

@Sev,

I've responded to your developer support ticket via email. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

glossychops
Settler

Re: Need help expanding playroom to 6m by 6m for vive pro 2.0 basetation

Hi Sev, can you share your answer as we are seeing the same issue?

Vive Staff

Re: Need help expanding playroom to 6m by 6m for vive pro 2.0 basetation

@glossychops


This gets into confusing terminology. Basically SteamVR limits your "play space" that's reported to the engine to a "roomscale" box that's 4x4m. The chaparones can extend beyond this space (allowing you to have much larger areas than what's allowed by default) but SteamVR does currently limit the space that's allowed to be reported to your game engine. I know it can make it much more difficult to initialize a warehouse scale app correctly as it affects your camera's origin point - this is currently a limitation of how the compositor works and while annoying you're still able to create a much larger chaparone. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM