Dear Cory, I am sorry... I am stuck. What I can do? There is any way to download offline that then transfer on the device? ... View more

Good morning, thanks, as first, to everyone for the support.   No it is not fixed.   I can browse all the contents, I can check updates on the store as well look into each one of the products, but anytime I click on the "download" button, I get the message about the Network connection issue.   I really don't understand the reason, I tried also via different network operators and via fiber/4G hotspot... same.   What's the issue?     P.S: I can also update with success the device, no to the latest one available.   @CoryCheng ... View more

Good morning, thanks both for the support. As reported I can do everything as browse content, update the firmware of my Focus as well play the installed version to watch movies but when I want to download an application, it stops asking to verify the connection. ... View more

Dear John, as first thanks for the quick reply. I tried various place for the connection, all with the same error message. There is anyway to download them via PC then transfer on the headset?   Apart the "fix" above, which one can be the issue? Did you think I should try a VPN?       Cheers, ... View more