I have a brand new VIVE and 2500 laptop that worked fine for a week. Then I get a notice to update the base station firmware. That update successfully killed my base station. No lights no nothing. Pls don't tell me to try another power cord. I did all the obvious things. How can a fimware update totally kill my $3,000. investment. What kind of rookies are programming these units. Maybe you are used to having things like this happen but this a a growing field and there is no excuse for sending updates that are untested and bring a user 100% down. I'm 67 years old and am amazed at the technology but equally amazed at how thoughtess and inconsistant the software is. I am so disappointed in the programmers. Now that you probably hate me for telling you how I feel. Any idea how to recover my 1 week old system?
jim [personal information removed]
... View more