We seem to have similar issues! Same here, my subscription revenue seems to only show up around 2 months after the month of sale (e.g. all the revenue for march shows up in one go around late may). Though this doesn't seem to be consistent, as some months the revenue has shown up in less than 2 months, and in the most recent month ive still got almost 3 months worth of empty subscription data. Are there any Viveport employees that would like to detail how this system works? as it seems quite inconsistent. Any info would be appreciated.
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I'm in the exact same boat here, but its been nearly 7 months. I've contacted viveport directly on several differrent occasions in that time. The first time, they got back to me eventually with changes required to my bank information (this was after about 4 months of my payout info reading "under review", yet after i contacted them they finally did something, so clearly absolutally nothing was happening on their end untill i hastled them). Then after making the required changes, I waited another 3 months without a word from them, payout info reading "under review" once again. By this point I contaced them again, to which they said that they were sorry and were chaning payment providers (so this been going on all year then yeah?) and they provided me with a new form to get it sorted manually. So now I've submitted this new form, and am yet again on another waiting list in pure radio silence. Ill give it a few more days before emailing them again, just to make sure it's not a normal delay. But 7 months later, 2 sets of forms, at least 3-4 differrent email back-and-forths in the year and I'm still yet to see a cent of the revenue I have waiting on this service. Frankly this is just plain embarrassing for Viveport, clearly nothing is "under review" unless you contact them directly. 7 months later and this is just dispicable. Get your act together Viveport.
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