@danwilhelmsson If I understood your problem correctly, then you just need to turn the knob at the back the other way to release the headset, it's like a bicycle helmet. Sorry if I misunderstood you.
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Received my Vive Delux strap, but unable to put it on as the old strap would not come off. Done the top, left side - easy. But struggling to get the right-hand side buckle off. Called up HTC UK tech support, but all they could advise is to take my VIVE to Carphone Warehouse, but if they break it, it's on me. Clearly - that is not a solution. Been trying to get the buckle off for over 3 hours now, gently turning the buckle, but ended up with the locking mechanism coming apart. As you can see in the picture, the buckle is still intact with the piece that supposed to release it and the whole mechanism is not working properly on this side, look at the marks in the first picture that were made when trying to rotate the buckle downwards. Even now when I have the piece in my hand I'm applying force on it as much I'm comfortable and not to break it, I can't even separate these two pieces. I've been trying to look up a solution online but had no luck, apart from this video https://www.youtube.com/watch?v=UhuLV68ViGE Something similar has happened to this guy. I doubt I'll get the same service as him, so my question to VIVE staff is, what are my options for fixing this? EDIT. Used pliers and had to put more force on the plastic parts than I was comfortable to, but eventually with some indents from pliers they came apart.
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