My new HDM has the same SN and others inform, like my old HDM. ... View more

Aidar, I'll try to look it in the evening. I sent my hdm to HTC center in Romania and the sent me back theyreplacement. Honesty speaking, it isn't important for me, if I got back a new one, or I got back just hdm, which was in using, but which works fine. The main important thing, is that they have my hdm to test, and I have hdm, which works good. And I believe , they can solve this problem :) ... View more

Hello everyone, i sent my HDM to tests and got the replacment HDM from HTC. So , for now, it works fine. My Children had 2.5 playhours. In the same time, the tempreature was about 26-27C, and the tempreature of the HDM's front panel was 39.7 - 39.9C. (When the problem started, it was 31-33 С temp in the room, and 41 С front panel.) I hope, it didn't connect with the tempreature, and my Hdm would work fine days after days :) I hope HTC can find out the reason of this problem. By the way, if my new HDM wuold work fine, it means, that the others parts of Vive are not connect with the problem.  If this information is true, the HTC team would solve the problem more faster. During 1 month i'm going to test several times.  I think soon this problem will be solved    ... View more

@VibrantNebula I'm glad that you've connected here. You are  Technical Specialist, it's very good. Some of us sent our HDM with this problem to HTC and we still haven't got any news about the analysis of it. Write here please also, what the news about this problem in common. ... View more

HTC team, it isn't normal, that you make no reaction on your clients posts here.   ... View more

HTC team why still no reaction here on my and others last posts? ... View more

HTC team, please make a reaction on my last post. Thank you. ... View more

Hello everyone, it's very sad situation, that we , after so many time, don't have any info about it. More over, they have my HDM and no one can tell me, did it show the problem or not. I'll got the replacement hdm soon and make some tests. I hope all will be fine.     I'm realy grateful John ( @jagibson ) for his care, but even the support team on this forum is helpless. I think we have a communication problem between US and Eu offices of HTC.     Support team, can you add to this conversation a real tech spetialist or anyone from the executives , who is responsible for problems like this (it's better). I think they want to have a conversation with their clients. I know, that HTC repair center in Romania has some wrong HDMs, so, let them write, how the analysis of they.   HTC team , let's work together! ... View more

Hello, i'm sorry, but i don't use the surge protector with base station, only for linkbox. @MartinMarty , is there any news about the problem with your new HDM ? Did you notice this problem again? ... View more

Hi everyone. @MartinMarty it's a very bad news , that your replacement HDM has the same problem. It means the problem might be with Linkbox or power adapter, wich give too many power for HDM and after some time the sensors in HDM begin work not good. Thet's why firstly all HDMs work fine.   @Synthesis, @jagibson what do you think about it. ... View more