Hi all, i'm another user reporting similar issues. headset tracks perfectly but then loses tracking more and more frequently after about the 40 minute mark (from cold as it were) until it becomes unusable. apart from the time when it is malfunctioning the vive is spectacular so this is very disappointing. I wasnt even aware of the heat issue until i went to look up the serial number for vive support and practically got burned by the hdmi cable (think phone playing 4k videos left out in the sun hot). I think i have an ir thermometer so i'll get a reading off the cable tomorrow for how hot it is inside the vive. Something interesting i saw as well. my headset was also manufactured in 2016/11 just like someone else here and has a similar serial number. possibly a connection with manufacturing date? I just came up with a test for the vive to see the effect of heat over time on the headset. I have sandwiched a thermocouple thermal probe between the hdmi and usb ports on the vive headset and then placed it on a flat unmoving surface just in the steamvr home. initially the temperature was 27 degrees in the room and withing the first minute the temp at the hdmi port was 31 degrees. after 15 minutes the headset view had started "wobbling" (moving a few mm in either direction) and the temp was up to 48 degrees but so far the headset is still tracking. However after 30 mins the headset hit 52 degrees internally and tracking started to suffer. unplugging it to let it cool down resolves this issue temporarily. the headset displayed grey almost constantly afte 45 mins (the internal temp was 55 degrees c by this point) but covering the two front lower sensors indicated by others did fix the issue immediately even though the temperature remained at 55 degrees (obviously).
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I have the same problem. Most of the games are running great. I can't play: -The Lab -Accounting -Trials on Tatooine Situation looks the same in all of them. On Vive I can see that they are loading (loading bar in small frame). After a while I can see Steam user interface, and the game is running but not responding. I've seen some other post where peapole cant run this specific games. I have found no anwer yet. Any ideas?
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The Vive system is composed of about 9 different USB drivers, including Bluetooth, controllers, camera, receivers and audio, among others. Due to different reasons, like software updates, change of connections, system updates or malfunction of a device, the USB drivers might get into conflict and reinstalling them is a good way to get everything back to its working state.
Go to SteamVR > Settings > Developer.
Click on Remove All SteamVR USB Devices.
Once finished, the program will prompt a confirmation of the process.
Disconnect the Link box AC Adapter and the Link box USB cable from the computer.
Connect the AC Adapter back to the Link box and then connect the USB cable directly to the computer to a USB 2.0 port.
Open SteamVR and check if all the devices all properly recognized, by going to SteamVR > Settings > USB > Refresh.
These are the default drivers:
Vive Link Box:
· Hub Controller
· Watchman Board
· Audio Device
· Main Board
· Wireless Receiver 1
· Wireless Receiver 2
Note: This list includes the drivers of the devices directly connected to the computer by USB, as it is the HMD and Link box. Controllers and Base Stations are connected to the headset through Bluetooth and then to the computer, so these devices are not going to be visible on this list. Try the steps above and see if that works for you.
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To connect the original strap, do the opposite of taking it off, line up the part where the strap goes through towards the bottom and press and turn it upwards. Worked for me. Regards: Jack
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I'm with you, how do you clean these out?!? no uninstall, no delete, nothing?!?! The UI for vive and steam is seriously flawed, and why do we need two?!? on top of that, my local "Vive" install has all the games/apps I've installed for it, but the Vive web site only shows three of the apps? Guessing they are the ones I selected through thier site?!? Not even sure what to load when I go into VR now, there are two "dashboard" exe's and I can't even find out what the differences are. It's bad enough that VR is splintered between facebook Rift and steam Vive, we don't need it splintering even more :(
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Most Anti Virus software allow you to "exclude" a file or a folder from being messed with by the anti virus software. If you can "exclude" the folder in which Viveport installs, then you may get better results. Also if there's a way of turning off McAfee during Viveport's installation, chances are things will go smoother. :) Regards: Jack
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Final UPDATE: I've been using my VR Lens Lab prescription inserts for almost a week now and here are my views and a mini review. Fist let's start by explaining what wearing progressive lenses is like as compared to having 20/20 vision. Pregressive lenses: When I had 20/20 vision I use to move my eyes to look around with everything being in focus unless it was way out peripheral sides. Now with age, it started off as my arm no longer being long enough to read anything, so a trip to a optomitrist became a pair of Progressive lens glasses (bifocals without the lines). Now, there was a huge adaptation period since moving my eyes to look at things meant looking through the wrong part of my glasses, so I had to learn to move my head instead to where I wanted to see clearly. I had to be looking through the sweetspot of my glasses for any particular distance I wanted to see. Yes, this is a pain and took a long time to get the hang of it. Progressive Lenses in VR: As mentioned in the initial message in this message thread, VR portrays the image at a distance from your eyes even though the actual lenses might be 1/4 inch or less from your actual eyeball. With this in mind, you need a prescription that allows you to see clearly at roughly 1.3 meters (about 4 feet), this is what I used as a guide and how I based what prescription I needed (distance or readers). I went with my distance prescription from my last eye exam. Now, even with only a distance prescription on the VR Lens Lab inserts, there is still a sweet spot where everything is just so beautiful, but if I move my eyes around in the HMD, things get blurry, so even in VR, it's just like wearing my glasses, I have to turn my head to get what I want to see in clear focus, the sweetspot seems to be a bit bigger than when I was wearing my glasses in VR though. VR Lens Lab Vive Inserts, the review: The inserts fit over the existing Vive lenses, the thin plastic frame is made so it pushes down around the edge of the Vive lenses (pressure fit). And they stay put really well, they move fine without getting unseated when using the IPD adjustment of the Vive. I decided to go with the RABS option for mine, this is a thinner lens and it supposedly makes things even clearer, I have no other point of refference to compare so I can't comment on these being clearer than the non RABS lenses. I also took the BluGuard coating, this protects your eyes from blue light and is supposed to decrease eye fatigue. I have noticed that when I get God Rays, they do have a slight blue tint to them. I have been trying to look into the Vive and pay close attention to clarity and to see if the lenses brought in other visual anomilies that weren't there before. Now, I don't know if it's just because I was looking and paying attention but it seems God Rays might be a little stronger with the lenses but not by much and it has to be a scene in VR where the background is black with pure bright white lights (Fantasynth on Steam (free) is a good test). Once things brighten up in VR then the god rays go away and everything looks great. Also, when wearing glasses, I had to use the rings on the side of the Vive to move the Vive forward (away from my eyes) to make room for the glasses as not to scratch the Vive lenses or those of my glasses. I had mine back to the full 2nd line. Now with the prescription inserts, I have the Vive in as close to my face as it goes. I have to say that I am using SuperSampling (both application and compositor are set to 1.5) to make things look better in VR, I did try going back to the default 1.0 but went back to 1.5 since 1.0 was ugly in comparison. This also helps make things clearer and text so much easier to read. I did have Supersampling set before I got my VR Lens Lab lenses though so the comparison is still valid. The lenses come in a small round zippered carry case and also with a fair sized lens cleaning cloth. Final Thoughts: After almost a week of using my VR Lens Lab Vive inserts, I would have to say I'm impressed and have absolutely no regrets of getting these even though they were expensive with the RABS and BluGuard options. I'm a happy customer. lol :)
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