Wireless adapter incompatible with RYZEN cpus

Jadyre
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

I may have resolved my crashing SteamVR with Vive Wireless Adapter issue.

 

I disabled the camera. No crashes yet since doing so.

goldwhoo
New Arrival

Re: Wireless adapter incompatible with RYZEN cpus

My PC spec:
R5 2600x
MSI B350M PRO-VD PLUS, with latest BIOS
8G*2 Kingston

Gigabyte GTX1080 G1 Gaming 8G
Micron SSD BX300 120G
WIndows 10 Pro

Problem I have: mine mobo just don't ID the wigig at all, can't even get to a BSOD situation.... Have tried limited PCIE settings in bios with no luck. There's 2 PCIE 1x on mobo but one of them blocked by 1080 vid card, and I'm using 2600x which has no graphic ability, and I don't have a spare and thin video card to test with. Telling people to try another slot isn't an option at all in my situation, especially we all learn about these potentail problems after ordered the product.

SteveDav
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

Does everyone else have the same error in the Event Viewer after a crash?

 

Fault bucket 0x133_DPC_iwigig!AcquireTxLock, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 14bcf606-e7da-4eb5-a61c-f78f0c60fbfc

Problem signature:
P1: 133
P2: 0
P3: 501
P4: 500
P5: fffff8017865c378
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9:
P10:

 

VRDave
Settler

Re: Wireless adapter incompatible with RYZEN cpus

Well, I got mine up and running.  I used the link provided by Jeremy_SC2 (5th page) as a guide.  I don't see the specific PCI settings in my BIOS but I did put it in an x4, Gen 3 slot.

 

The main thing I notice is the slight fuzz that is really noticeable when in the blank/bland loading area between games or environments.  I hope that is just a setting - the monitor mount was maybe 5-6 feet away.

 

Gigabyte GA-AX370 Gaming 5

Gigabyte GTX1080

Ryzen 7 1700

 

Note: if you have similar, watch out for anything beyond the NVidia 388.13 drivers.  I tried the 416.16 and almost fried my video card (the cooling fans do not work with that driver for some reason).

Striiker
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

 

System crashes shortly after starting in Steam VR.

 

AMD Ryzen 7 1800X Eight-Core Processor 

Crosshair VI Hero

NVIDIA GeForce GTX 1080 Ti 

Striiker
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

So it has been a week since this has been happening, can we get an update posted publicly here please? I haven't been waiting as long as others have here (I just got mine) and I feel for everyone who is having this issue.

 

I've tried various suggestions around messing with the BIOS, disabling the camera, sticking my pinky in the air and spinning around 3 times, etc.. Nothing works. I get about 5 minuts of game play and the system locks up hard.

I have the latest and greatest of drivers, etc. and my system specs were already posted. I'm frustrated with the short-sightedness of HTC with respect to this. You guys DID test this with AMD systems right? (I assume not)..

 

Apneal
Settler

Re: Wireless adapter incompatible with RYZEN cpus

I'll add my Ryzen experience so far. Just installed it, I didn't have a 1x Gen 3 slot so I gambled and used a 1x Gen 2. Been playing Pavlov VR all day no problems, everything appears to be working flawlessly.

 

Specs:

  • Ryzen 1800x OC'd 4.0ghz
  • 16gb DDR4-3200 running at 2933
  • RX Vega 64 (-50mV core volt, stock core clock, 1060mhz mem, +50pow limit)
  • AsRock X370 Killer SLI/ac

Didn't change any PCIe BIOS settings (just the OC/overvolt). Camera was already disabled. All the firmware/drivers/BIOS was updated prior to testing. Like I said its running in a 1x Gen2 slot without an issue.

 

VRDave
Settler

Re: Wireless adapter incompatible with RYZEN cpus


@Striiker wrote:

 

System crashes shortly after starting in Steam VR.

 

AMD Ryzen 7 1800X Eight-Core Processor 

Crosshair VI Hero

NVIDIA GeForce GTX 1080 Ti 


 

Striiker, what NVIDIA driver are you using?  I have the same MB chipset (though your MB has more "oomph" than mine) and a GTX1080.  The only stable drivers for VR thus far, that I can find, are 388.13.  The 416.16 almost nuked my card (as in burned it up...the fans wouldn't run).

 

Also, and I feel dumb for saying this but *I* miss little things all the time - make sure you didn't put the WiGig card in the PCI slot that shares bandwidth with your video card.  I did that initially and got "jack" out of the card.  I had to move it to a Gen 3, 4x slot.

Pyrostasis
Explorer

Re: Wireless adapter incompatible with RYZEN cpus

 

My Mobo has 4 full pci E slots that are Gen 3 and then 2  small slots that only the wigig can fit in that I believe are gen 2.

With the full PCI E slots when the wigig is plugged in the vive wireless cant recognize the card even though the lights blue on the card. I tried all the slots.

My bios has them set to auto by default. I tried setting them to 4x and the PC wont boot. Tried setting to force gen 3 PC wont boot. Under auto it boots fine.

Threw the card back in the small slot, left on auto and launched games direct from steam avoiding the steam overlay and it worked fine for the 30 minutes I played last night. Fine tracking, Fine graphics, just a pain in the ass to have to take the headset off to swap games. 

I'll try and get a longer game run in today. Seems there are quite a few different issues going on here with this thing and its not one simple fix.

My mobo for those curious is https://www.msi.com/Motherboard/X399-GAMING-PRO-CARBON-AC.html

Striiker
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

I am was using the previous build of nVidia drivers and then upgraded today to the latest. Both versions cause the same issues. I have the latest BIOS, chipset, audio, etc. installed and still have the crashing issue. I did manage one game for about 20 minutes this morning (In Death) then it crashed. I started to try Sparc and it crashes after about 3-5 minutes (sometime sooner).

 

I have tried every variation of setting for my small slot (it's v 2.0). All slots are v 2.0 except two of the long slots which are both 3.0 . I tried installing the wireless card into the longer 3.0 slot and it would not work. My system would boot but it was not recognized in the OS (regardless of any settings I tried).

(Motherboard Manual:  https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/CROSSHAIR-VI-HERO/E12601_CROSSHAIR_VI_HERO_UM_V3_WEB...)

 

I guess that for now I will need to hook up my cable once again and put my wireless on the shelf until HTC sorts this mess out. I have friends with Intel systems and they have zero issues.

 

(Regarding my video card, it's a liquid cooled one so no worries about the fan for me but thanks for the warning)

Apneal
Settler

Re: Wireless adapter incompatible with RYZEN cpus

I reported earlier I had no issues, finally got a hard lock after ~6 hrs of gameplay in Pavlov. HMD went blue then black, desktop reported it lost tracking and then was completely locked.

Bippybup
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

We're having the same problems, can't even load up for more than thirty seconds without BSOD.

CPU: Ryzen 2600x
motherboard: MSI B450 tomahawk
Graphics: Nvidia 970

Pretty ridiculous that it's been two weeks and they haven't posted any sort of official update, and if you don't know to look this up there's nothing on the website that indicates this is a problem. Would definitely appreciate some word on what sort of progress they're making or if we should be looking for a refund on the $300 hardware that doesn't work.
Mentalunicorn
Pioneer

Re: Wireless adapter incompatible with RYZEN cpus

Yeah they need to step the **bleep** up and admit that it for the most part will NOT work on Ryzen systems. In total out of everyone thats posted only one person with claims of it working has not come back to say that its broken after a few hours. Thats 1 out of dozens. they need to admit their **bleep** up, or let us know WHEN its going to be fixed.

GlueBreatg
Settler

Re: Wireless adapter incompatible with RYZEN cpus

I have a ryzen 2700x and still have zero issues.. I've already played between 3-5 hours of all 15 games in my VR library since Monday w/ wireless adapter without a single hiccup .. I'm sure there would be way more people complaining if it was a wide spread issue.. clearly not all ryzen systems are affected, I have a couple friends also with ryzen/threadripper systems and a Vive + wireless adapter that also are not having any issues.. be patient or request a refund and return it till they figure it out.
Scott G
Settler

Re: Wireless adapter incompatible with RYZEN cpus

Just had my first DPC_WATCHDOG BSoD after maybe 8 hours of total wireless play time.  It could be complete coincidence but I had just adjusted some performance settings in SteamVR.  Namely, put the resolution on manual and turned it up to 120% (recommended 58% which seems low for a GTX 1080 and 2700X CPU) and turned off interleaved reprojection.  Fired up SteamVR, clicked on my library to try a game and boom!
Unfortunately, battery is too drained to try to recreate with/without the performance tweaks to see if it's coincidence or casaul.

Prior to this I have had numerous freezes of the HMD, SteamVR or the Wireless card (haven't figured out which) resulting in the scene being replaced by a grey (or cyan since I can't see cyan) blank scene requiring multiple steamvr or headset restarts.  Perhaps those have all been lesser version of the same failure?

Ryzen 2700X, Asus ROG STRIX 1080, ASRock B450M-HDV, Vive Pro
Also potentially significant in case there's a commonality here: I'm on the October Update of Windows 10 (1809)