Wireless adapter incompatible with RYZEN cpus

GlueBreatg
Settler

Re: Wireless adapter incompatible with RYZEN cpus

Yes steamvr and the room calibration/light houses were already setup prior to installing the wireless adapter/app.. the wireless card is sitting in what I can assume is either a 4x or 1x PCIe 2.0 slot.. it's the short slot.
Deezcookies
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

Thanks, I’ll start over from scratch and see what happens
nw15062
Explorer

Re: Wireless adapter incompatible with RYZEN cpus

I found that I was premature in celebration, it became more reliable but I would on occasion still get BSOD where as before I would get a variety of game crashes a different types of bsod now I get just a watch dog bsod and mostly with certain games over others, beat saber plays without a problem, gun heart last about 30 minutes. Based on what I have seen I am not sure software is going to fix these less than a firmware update if anything, it would appear we are congesting the pci bus so much so that timeouts are occurring. I imagine Intel has maybe better pcie bus handling... this of course is speculative.
Pyrostasis
Explorer

Re: Wireless adapter incompatible with RYZEN cpus

Im just shocked that this made it through QA.

Its been a week it would be nice to get an update as well.

Some of us are going to start having issues returning the item, actually come to think of it think Gamestop only offers 7 days in which case I'd have to take it up with HTC at this point.

Had really hoped this was going to be an easy fix and we wouldnt see 2 weekends back to back with a non-functioning $300 accessory.

GlueBreatg
Settler

Re: Wireless adapter incompatible with RYZEN cpus

I played another 5 hours today and covered the rest of my VR library(15 games) and still no issues to report, everything is working great.. I hope they figure out what the issue is for you fellow ryzen users soon.
ben_sfg
Explorer

Re: Wireless adapter incompatible with RYZEN cpus

Mine seems to be working now.  It was crashing every 10-30 min. I moved the wigig card to another slot and it got way worse, then I moved it again and I haven't had a crash since. 

Ryzen 7 1800x
AsRock AB350 PRO4

Morbeious
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

I have a Ryzen no issue getting it up and running.. but the framerates are really bad..

 

Vive Pro 

System info

NVIDIA TITAN X (Pascal)

OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System MB X399 AORUS Gaming 7
System Type x64-based PC
Processor AMD Ryzen Threadripper 1950X 16-Core Processor, 3400 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F11e, 9/17/2018
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
Total Physical Memory 128 GB
Total Virtual Memory 147 GB

Vive Pro
NVIDIA TITAN X (Pascal)
OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System MB X399 AORUS Gaming 7
System Type x64-based PC
Processor AMD Ryzen Threadripper 1950X 16-Core Processor, 3400 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F11e, 9/17/2018
SMBIOS Version 3.1
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
Total Physical Memory 128 GB
Total Virtual Memory 147 GB
VRDave
Settler

Re: Wireless adapter incompatible with RYZEN cpus


@ben_sfg wrote:

Mine seems to be working now.  It was crashing every 10-30 min. I moved the wigig card to another slot and it got way worse, then I moved it again and I haven't had a crash since. 

Ryzen 7 1800x
AsRock AB350 PRO4


What slot did you move it to? 8x, 4x, etc.?

 

My adapter will be here today.  I'll post back when it is up and running (before sunday).

Jeremy_SC2
Settler

Re: Wireless adapter incompatible with RYZEN cpus

@Morbeious

 

I have the same motherboard and build, this was what I had to do to get it working pretty well...still think it can be tweeked on HTC's end though, but framerates are fine.

 

https://old.reddit.com/r/Vive/comments/9k6qvh/possible_ryzen_wireless_adapter_workaround/

 

Vive Staff

Re: Wireless adapter incompatible with RYZEN cpus

Hi All,

 

Thank you to everyone that submitted the info I requested earlier.  I wanted to send a quick note that all configurations are being examined by our engineering team and partners.  As soon as I have an update I will post here.

 

Thank you,

JohnG

Deezcookies
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

Update:
Removed my capture card from pcie_1x slot, put Wigig card in pcie_4x slot and upped voltage on cpu, ram, and soc in BIOS. Was able to play one game of Light Saber VR before BSOD this time. Raw Data causes instant crash on launch.
BrianP
New Arrival

Re: Wireless adapter incompatible with RYZEN cpus

I have the same issue with my setup. Config is:

Threadripper 1950x

Asus Prime x399-A Motherboard

32 GB RAM

Running an m.2 SSD in slot 1

 

Wondering if running an m.2 SSD drive is a commonality among people experienceing this issue? Having the boot drive running on the PCIe bus instead of the SATA bus drives a lot more data down those lanes. Who else here is running m.2 SSD's?

Morbeious
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

I'm up and running no BSOD, just low framerates but usable now.. 

Vive Pro
NVIDIA TITAN X (Pascal)
OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System MB X399 AORUS Gaming 7
System Type x64-based PC
Processor AMD Ryzen Threadripper 1950X 16-Core Processor, 3400 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F11e, 9/17/2018
SMBIOS Version 3.1
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
Total Physical Memory 128 GB
Total Virtual Memory 147 GB
Morbeious
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

Mine is usable just not use to the bit of shutter i get.. and dropped frames. 

Vive Pro
NVIDIA TITAN X (Pascal)
OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System MB X399 AORUS Gaming 7
System Type x64-based PC
Processor AMD Ryzen Threadripper 1950X 16-Core Processor, 3400 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F11e, 9/17/2018
SMBIOS Version 3.1
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
Total Physical Memory 128 GB
Total Virtual Memory 147 GB
Morbeious
Contributor

Re: Wireless adapter incompatible with RYZEN cpus

I'm running two M.2 cards no issues  just framerate drops but not to bad.. 

Vive Pro
NVIDIA TITAN X (Pascal)
OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
System MB X399 AORUS Gaming 7
System Type x64-based PC
Processor AMD Ryzen Threadripper 1950X 16-Core Processor, 3400 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F11e, 9/17/2018
SMBIOS Version 3.1
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
Total Physical Memory 128 GB
Total Virtual Memory 147 GB