Viveport won't load past three dots.

Stephenwithavive
Contributor

Viveport won't load past three dots.

My viveport will open but it never gets past the Three white dots so I end up not being able to play my viveport games, I do not know what is causing this. I reinstalled every element of steamVR, updated all the firmware on each basestation and yet it won't load at all. Please help.

Screenshot (12).png

Rockjaw
Architect

Re: Viveport won't load past three dots.

Hi @Stephenwithavive (hey, I could have used that username...)

 

This is a new one for me. Can you confirm you're not running any A/V software? Sometimes that can cause issues. Can you also let me know (via PM, for privacy) what email address is associated with your account? Thanks.

 

 

stephen

Highlighted
Vive Staff

Re: Viveport won't load past three dots.

Also, @Stephenwithavive did you ever see a "please sign into your HTC account" type login page? 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Stephenwithavive
Contributor

Re: Viveport won't load past three dots.

no AV software

and I don't care rockhopper553@gmail.com