11-24-2017 02:30 PM
I post a message here because my software Viveport open a pop-up and ask me to uninstall the software and install the new version. If I do not do it the software will not work anymore from November 27th. This is what I did. He continues to ask me to do the updateand tell me to go see the technical support and I find nothing. Some help ?
thank you in advance
11-24-2017 02:32 PM - edited 11-24-2017 02:32 PM
Could you please go to "Help" and tell me what version of Viveport you have installed?
11-25-2017 01:52 PM
I am having the same issue. We already uninstalled it so we don't...have...a version number. But back when we did have one it would have been from 2016 or so, and we update it when it asks for updates. My husband is currently tearing our computer apart and swearing after doing update after update, so...I definitely feel like this update request could have been handled more efficiently, or the thing just set to do this update on its own without having us crawl up our computer's butthole.