Vive software problem

BriLila
Contributor

Vive software problem

So i setted up my vive today. I then redeemed my code i got for the free content. I tried installing the vive software (not setup), and i opened it and it came up with the vive setup thing. I was logged in and made sure it was the software (ViveSw.exe) but it still comes up as the setup.

 

Vive Staff

Re: Vive software problem

Hi BriLila, I am not quite sure what the problem is. Are you having trouble launching Vive Software? Could you take some screenshots for us to clarify the issue? Thank you Cory.C
BriLila
Contributor

Re: Vive software problem

I'm really sorry for the late response, but I was able to resolve the problem I had. Thanks for your time though!

Vive Staff

Re: Vive software problem

@BriLila

 

Awesome!

Thanks for letting us know,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

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