Vive bundle code issues

Atomo
Contributor

Vive bundle code issues

I finally decided to redeem some games by using my Vive bundle code. I redeemed the games by using the web browser, and it worked. I then went to my library to check out my new games, but I could not see them. I opened the Vive app on my computer thinking it would show there, but it did not show any new games.

 

so my question is how do I find the games I got through my Vive code? 

Vive Staff

Re: Vive bundle code issues

 Hi @Atomo

 

Could you go and log in here: https://www.htcsense.com/troubleshooting

and PM me your account ID so I could check for you.  

 

Cory.C

Vive Staff

Re: Vive bundle code issues

Hi @Atomo

 

Did you recieve an email with content redeem codes?

There are two types of codes: Bundle code, and Content redeem codes.  

Bundle codes generates several redeem codes.  

You need enter your redeem codes here:ffccd4d2-2c17-43d4-a026-2c0ca8c94555.PNG

 

 

Let me know if that helps.

 

Cory.C

Atomo
Contributor

Re: Vive bundle code issues

I got my content bundle code in the same package as my Vive not through email.   

I tried redeeming my content by doing what you told me but it says invalid code. 

Atomo
Contributor

Re: Vive bundle code issues

I got my content bundle code in the same package as my Vive not through email.   

I tried redeeming my content by doing what you told me but it says invalid code. 

Vive Staff

Re: Vive bundle code issues

@Atomo

 

Bundle codes are region specific. If you bought in the US, you need to be on the US portion of the website. Any other region will not work. If you're getting an error, please provide a screenshot of the error.

Thanks,

-John C

"Welcome to the desert of the real."