Vive Wireless Setup doesn’t find SteamVR

Esorb
Contributor

Vive Wireless Setup doesn’t find SteamVR

Hi,
I‘m trying to install Vive Wireless, but when I start ViveWirelessSetup.exe, it immediately says it can‘t find SteamVR although it is installed and working fine.

I checked the installation path, it seems to be the default directory C:\Program Files (x86)\Steam\steamapps\common\SteamVR

I already tried reinstalling SteamVR and moving ViveWirelessSetup.exe to this directory (as supposed in another thread).

I‘m running Win10 x64 on a business PC which means I do not have admin rights so maybe this could be an issue? I had to ask a sysadmin to start the .exe with his login though and it showed the error mentioned above.

Hoping for any suggestions.
Best Regards!
Highlighted
UCA_CGA
Contributor

Re: Vive Wireless Setup doesn’t find SteamVR

Hi,

 

We’re experiencing the same issue under similar circumstances. Steam VR installed in the same directory and administrator attempting remote install. Installers says it can't find Steam VR.

 

Windows 10 Education

Version: 10.0.17134 Build 17134

 

Any help would be appreciated.

 

Kind regards,

 

Neil

The University for the Creative Arts

Vive Staff

Re: Vive Wireless Setup doesn’t find SteamVR

@UCA_CGA @Esorb

 

It sounds like you're both on access restricted PCs and probably also restricted networks? What version of SteamVR are you running?

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Esorb
Contributor

Re: Vive Wireless Setup doesn’t find SteamVR

Hi John,

yes, network is also restricted. I didn't mention it because I haven't thought it would be a matter here. But I have the opportunity to connect to an open network at our IT department, if you think this could help.

 

We are running SteamVR Version 1539100633.

UCA_CGA
Contributor

Re: Vive Wireless Setup doesn’t find SteamVR

Hi John,

 

Yes that would be the case.

 

We are also running Steam VR version 15391000633. I'll contact our IT department and make another attempt.

 

Kind regards,

 

Neil

loki
Contributor

Re: Vive Wireless Setup doesn’t find SteamVR

How to fix this issue? Are there any steps that can be done to resolve this?
loki
Contributor

Re: Vive Wireless Setup doesn’t find SteamVR

Running Steam as administrator and then running ViveWirelessSetup, fixed the issue.