05-15-2018 02:52 PM
Windows 10 (1803)x64
Attempted USB 2.0, 3.0, and 3.1 slots
Attempted uninstallation of drivers via SteamVR dev tools, as well as manual uninstallation of drivers via windows device manager
Attempted multiple reboots after making each change
Attempted alternate cabling
Vive Pro drivers never install.
05-15-2018 08:08 PM - edited 05-15-2018 10:31 PM
Do you have another PC or gmaing notbook you can try?
BTW, sorry for a noob question. What does it mean driver never install?
Do you see an exclamation mark in Windows Device Manager?
05-16-2018 09:28 PM
I am having the same issue after the system was half working initially.
The first time I plugged in the Vive Pro all the drivers were installed in sequence.
Now I am getting error 108, a solid red led on the headset and none of the usb drivers except for vive pro bootloader are installing.
No help from support so far with the usual troubleshooting.
05-16-2018 10:44 PM
Have you updated your Windows 10 (April Update) ?
I have seen other VIVERs saying windows update can break their VIVE.
If you have udpated Windows 10 April update, try plug in your VIVE to your PC directly and see how that works?
05-17-2018 04:16 AM
Have you found a solution yet? I just found your thread and our problems seem very similar. In the thread I started I posted some screenshots of my USB and report overviews, compared to a working system. I'm curious to see what a comparison between our systems could add to finding a solution.