Vive Pro audio quality

Angelus
Pioneer

Re: Vive Pro audio quality


@lorgar wrote:

I was able to get major improvement using: https://www.amazon.com/gp/product/B00FR795WA/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

 

In my case, the speakers were not getting enough power. It now sounds as good as the dulux audio strap....maybe a bit better. It also solved the issues I had with tracking.

 

I am not giving HTC a pass on this though. This is still crazy sloppy and should have been caught during testing.


I can confirm the vive pro  doesn't have enough power to drive those speakers....

 

I was able to get major improvement by connecting vive pro - sp1000 DAC - custom earbud lol

IMG_3658.jpg

Sephirothcat
Contributor

Re: Vive Pro audio quality

I am curious to see what Vive engineers have to say about this. I been following this thread for a while as I also have had issues and tried the fixes. It doesn't take a genius to figure out that there is something wrong at the hardware level.
Drakke01
New Arrival

Re: Vive Pro audio quality

 

Edit: Disregard, changed USB ports, reinstalled drivers, and rebooted PC and it seems to have resolved the issue.

Ziyadah
Contributor

Re: Vive Pro audio quality

It's definitely not a hardware issue.  I posted a new thread before I noticed this one, but it's something in the DSP for the Vive Pro.  Installing a third party equalizer provided plenty of bass, although that introduces compression issues like any third party equalizer will.  

JustRocks
New Arrival

Re: Vive Pro audio quality

Yeh Its true the audio qutily get affected by using different sound cables

VirtualBoy
Contributor

Re: Vive Pro audio quality

I just picked up a Vive Pro, so it might be a newer revision. I can tell you that when the sound driver actually works, the headphones are unquestionably of superior quality to the DAS, and similar max volume levels, so it is not a hardware problem (at least for my revision). I am an audiophile and sound engineer, and I own $5,000+ headphone/amp combos, so I understand good sound. The dynamic range is much wider on these headphones than the DAS, and the bass goes much deeper and cleaner (which can be enjoyed assuming proper positioning of the ear cups).

 

That being said, the drivers and/or DAC are absolute garbage on the Pro, and I have problems at least 50% of the time with the bitrate dropping dramatically (what people refer to as "crackling"), and sometimes the audio driver just cutting out completely and switching to a different device altogether, requiring a restart. 

Lestaticon
Pioneer

Re: Vive Pro audio quality

In continuation of the distorted audio issue for the displayport, onboard Vive audio device, I recently came across a tip on reddit that actually solved this issue in a satisfactory way. I no longer need to rely on the Nvidia audio device, nor have to deal with its shortcomings (the fact the Nvidia device is constantly disappearing, for example). Now I am able to use the DP "Vive Pro Mutimedia" device without any corruption or distortion.  

Here is a link to the reddit thread. Please also see my comment on that thread for further tips. Maybe it will help you. 

SteveCole
Explorer

Re: Vive Pro audio quality

I've read all of this thread and tried everything plus hours of searching on net to figure out a way. Any update on fixing Vive Pro audio?

I don't have distorted or tinny audio. The volume is just way too low and there's no bass. Any ETA or update? This is sound quality is totally awful.

I've tried the camera on/off bug, updated every driver, software, tinkerer for hours with Windows sound properties...but nothing increases the volume or provides acceptable bass.
Lestaticon
Pioneer

Re: Vive Pro audio quality

@SteveCole I don't think there is anything else you can do with software to address that. Since you have gone through this thread, you may have guessed that the bass/volume may be an egineering flaw. The pressure of the earcups on your ears may not be sufficient. 

 

What I and others have done is get some addon clamp/springs installed, designed by @PanFX. You can download the 3d printable design. See here.

If you need someone to print it, go to 3dhubs.com and submit the design there. I got mine printed there for less than $13, shipped. It solved the issue for me, confirming that this is a hardware design flaw. 

 

Hope it helps.

 

SteveCole
Explorer

Re: Vive Pro audio quality

Thanks Lestaticon for the suggestion. I appreciate it. I'll definitely give it a try. Though I kinda briefly checked pressing the headphones on my ears for improvement as I had read about it here; it does make a difference for sure, but nowhere near DAS or no where near satisfactory. My cheapest headphones sounded better than this. It amazes me how this was marketed with the product launch and not a single person at HTC checked it out before release.

Lestaticon
Pioneer

Re: Vive Pro audio quality

Oh, now that doesn't sound good (pun not intended). I feel these headphones have a wider sound stage than the DAS set. I wonder if that's part of the trouble. They are less heavy bass, but a larger sound stage and very precise sounds. I also notice you need to get them right over your ears and siting flat against them. They sound very high end to me, but less bass than DAS.
MartinMarty
Architect

Re: Vive Pro audio quality


@SteveCole wrote:
...
I don't have distorted or tinny audio. The volume is just way too low and there's no bass. Any ETA or update? This is sound quality is totally awful.
...

Same here. Exactly. No update. No fix. No help from support. There are some Windows sound equalizers and effects software you can get, at least one is even open source. I had kind of high hopes for a couple days but I wasn't willing to buy the full version. Don't get me wrong - I certainly have enough invested that if another $50 or $100 would fix the sound I would pay it without hesitation, but it wasn't that easy to set up and it was kind of a hassle. Here, check these out: https://windowsfish.com/best-windows-10-equalizer/

It has been a long time but I think I was playing with the one called FXsound and the APO product. Maybe you will find some joy in one of these. If you do, please post a recommendation. I still believe there is hope on the sofware side just because of the difference some of the things like the camera toggle and the Windows bass boost made. 

 

In the mean time, I have basically lost interest in the musical VR experiences I used to enjoy, Audioshield, TheWaveVR, thanks to the wimpy sound of the Vive Pro.

 

It is totally unbelievable that, like you said, not one single person could possibly have tested the sound. Had they not made the DAS it would be easier to accept that they didn't have a clue what customers want in a headset, but we know that somebody did understand at one point. How could that person not have raised a red flag during testing?

Vive Staff

Re: Vive Pro audio quality

@MartinMarty, we've actually been working with Nvidia on this to approach problems people have had on a driver level. The more recent Nvidia drivers contain tweaks that should result in improved audio performance when using the Nvidia driver (as opposed to the Vive multimedia audio usb driver). Most people report having better audio fidelity when using the Nvidia DP driver. It's important to remember that the hardware and software that's driving the HMD can have a tremendous effect on what is actually outputted to the drivers and that not all of what's reported has been reproducible, especially considering that audio is a subjective phenomena and everybody has different preferences towards the balance of the audio. You should be experiencing something similar to the DAS' audio profile. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

MartinMarty
Architect

Re: Vive Pro audio quality


@VibrantNebula wrote:

@MartinMarty, we've actually been working with Nvidia on this to approach problems people have had on a driver level. The more recent Nvidia drivers contain tweaks that should result in improved audio performance when using the Nvidia driver (as opposed to the Vive multimedia audio usb driver). Most people report having better audio fidelity when using the Nvidia DP driver. It's important to remember that the hardware and software that's driving the HMD can have a tremendous effect on what is actually outputted to the drivers and that not all of what's reported has been reproducible, especially considering that audio is a subjective phenomena and everybody has different preferences towards the balance of the audio. You should be experiencing something similar to the DAS' audio profile. 


So how do I make sure I am using the correct driver? There seem to be different audio devices present at different times, for example when SteamVR is running versus not. At the time I was actively trying to get this stuff to work I recall minor variations in the names, even when running the exact same hardware and software, for example (I am making this up to illustrate my point) "Vive Multimedia Audio" after one reboot and "Vive Pro Multimedia Audio" after another reboot an hour later, exact same everything. Thanks.

smygarn
Contributor

Re: Vive Pro audio quality

Just bought a new Vive Pro to replace my old Vive with DAS. I'm unhappy to tell you that the sound is terrible. It's not just terrible, it's hard to explain but it's "crackling" AFTER  almost each sound effect. Like you are talking in a walkie talkie and press the com-button. I've been trying to uninstall all sound drivers available and then install them again. It's the same with both Nvidia and HTC Vive Pro speaker drivers. It's the same sound even when SteamVR isn't running. HELP!