VIVE Pro tracking out, original works fine

andrewricky
Settler

Re: VIVE Pro tracking out, original works fine

I also found a fix for mine, well atleast in a standing setting, I will see more tommorw if it will fix it in a large area when I go back home. But anyways the tracking in perfect now for the pro also if you go into settings->developer->room and tracking-> room overview. It will give you the map I used before. But I had to get it lined up perfectly on the corners and get the middle beam to be the the exact middle of the base stations. I've done this before but I seem to work really well today. I had to redo the room setup everytime though to get it to sync where the beams were pointed. But finally it works enough where I do not glitch out unless I step a little pass the senors, because I'm in my dorm room and I do not have a lot of space(p.s this was before the patch today as mentioned above.I will have to see if that new patch makes it even better.)

austinvive
Settler

Re: VIVE Pro tracking out, original works fine

Glad to help, I hope everyone gets on track and enjoys the new headest .
alubaking
Explorer

Re: VIVE Pro tracking out, original works fine

Just checking. Have you set SS on VIVE before? I read 2 or 3 threads you need to reset SS settings becasue you can not apply SS settings you used on VIVE to VIVE Pro due to the resolution. Thus, crazy frame drops is seen on VIVE Pro.

 

There is also a setting that allows to set application resolution based on the performance of your GPU.

 

maunal.png

 

Shoe
Explorer

Re: VIVE Pro tracking out, original works fine

what is SS?
Vive Staff

Re: VIVE Pro tracking out, original works fine

Have you tried the latest NVIDIA driver?
Vive Staff

Re: VIVE Pro tracking out, original works fine

super sampling
Vive Staff

Re: VIVE Pro tracking out, original works fine

@Straylight

Have you tried the latest Nvidia?

dtdynd
Settler

Re: VIVE Pro tracking out, original works fine

I've reset SS and reinstalled fresh without any improvement. Also, I had already tried changing nVidia maximum performance mode many times back and forth. Nothing so far from this thread has helped. Unfortunately, I've got just a few more days before I must return the Product for a refund.
dtdynd
Settler

Re: VIVE Pro tracking out, original works fine

Re running room tracking may have worked for you, but not me
dtdynd
Settler

Re: VIVE Pro tracking out, original works fine

Does HTC have plans for a recall?
Shoe
Explorer

Re: VIVE Pro tracking out, original works fine

From the answer they gave me gere it is just a handful of people so don't count on it.
Vive Staff

Re: VIVE Pro tracking out, original works fine

@Straylight @JVLK @wayne5w @andrewricky @Shoe @dtdynd

Update: Understanding and solving these issues are a top priority. In an effort to understand the root of this issue, our engineers are asking for all users who are experiencing these issues to submit SteamVR System Reports for review. I am PMing everybody in this thread with instructions on where to send the System Reports. 

 

To generate a SteamVR System Report, launch SteamVR (with the Pro plugged in), click on the dropdown menu and select "Create System Report". This will open up a new window called "System Report" - in the bottom right hand side of this window click "Save to File", type in a name (please include your forum username), and save the files as a .txt and email it to the address provided via PM. It helps if you are able to generate the report during a session where the tracking issue is actively occurring. 

 

 

@Raging Beard @bmsimpson - The RD team is also is wondering if you could possibly also provide pictures of the room where your Vive is set up. 

 

Once we have your logs/system report, our engineers will review all of the logs that are submitted and hopefully be able to gain deeper insight into what's happening. 


- David R

Technical Specialist; San Francisco, CA


Click here to send me a PM

bmsimpson
Contributor

Re: VIVE Pro tracking out, original works fine

Hello David, I RMA'd the headset and I'm waiting on a replacement. If the replacement has the same issue, I will happily submit what you are asking for as I obviously will have eliminated a faulty headset as the issue!
Vive Staff

Re: VIVE Pro tracking out, original works fine

Also, one other quick thing to try - under the developer tab of SteamVR's settings, there is an option to "disable power management". That may help in some configurations. 

 

@bmsimpson - I'm PM'ing you


- David R

Technical Specialist; San Francisco, CA


Click here to send me a PM

Shoe
Explorer

Re: VIVE Pro tracking out, original works fine

how do you reset ss?
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