VIVE Pro + tracker (2018/03) problems

THESIS
Contributor

VIVE Pro + tracker (2018/03) problems

Hi,

I recently bought a VIVE Pro and I'm trying to make my new 3 vive tracker (version 2018/03) work. But when I plug the dongle and start pairing devices, the system warns me with error 10016 (update firmware controller) because there are some issues connecting the tracker wirelessly. I plug the tracker directly via USB but no upgrade is made, and the problem persists.

Another question. In every tracker box there is a wireless dongle. I have to plug all the 3 dongles to make every single traker to work? The tracker is directly linked to its dongle?

 

Thanks

Vive Staff

Re: VIVE Pro + tracker (2018/03) problems

@THESIS, do all 3 trackers exhibit the issue or is it isolated to a single tracker? 

 

Each tracker does required an individual dongle - this is a function of how the wireless radios communicate tracker data back to the PC. 


- David R

Technical Specialist; San Francisco, CA

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THESIS
Contributor

Re: VIVE Pro + tracker (2018/03) problems

Thanks, I solved the problem: I paired the trackers one by one and now everything seems ok

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