VIVE PRO Wireless compositor not available 400 error

slbuckner
Contributor

VIVE PRO Wireless compositor not available 400 error

I have recently purchased a VIVE PRO with the wireless adapter.  I have a 32 g ram, nvidia 1080 card, running windows 10.  I've got everything working except I get this compositor is not available error 400.  the vive wireless box syncs up and says ready steam recognizes the headset but say NOT READY.  Any help would be great.

Vive Staff

Re: VIVE PRO Wireless compositor not available 400 error

@slbuckner, It it actually rendering/outputting to the HMD? For the past few months, SteamVR has been known to sometimes display this error message when the compositor is in fact running and sucessfully outputting to the HMD. If the HMD is operating as you'd anticipated, I would ignore the error for the time being - hopefully Valve will patch that behavior soon. Do you have the linkbox unplugged? 


David R

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slbuckner
Contributor

Re: VIVE PRO Wireless compositor not available 400 error

The HMD is black.  I've tried both with the link box on and off. Plugged in and out.  Updated my graphics card.  Below SteamVR1.1.4 it says Not Ready in red and I get the Compositor is not available error message above.  All lights are green on Lower icons  and wireless says ready. 
@Synthesis

Vive Staff

Re: VIVE PRO Wireless compositor not available 400 error

@slbuckner

 

I would reinstall SteamVR at this point, just in case. Are you in Beta or Public Release branch?

 

Thanks,
-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
slbuckner
Contributor

Re: VIVE PRO Wireless compositor not available 400 error

I believe I'm on the public version.  There are no problems with the base stations.  Do I need to have the link box turned on for this to work?  Just so you know my work environment,  we have a fairly open office.  We also have a Sonos sound system that runs throughout the office.  Would this get in the way of the wireless signal?

Vive Staff

Re: VIVE PRO Wireless compositor not available 400 error

@slbuckner

 

The link box should not be connected at all if you're using Wireless. In effect, the Wireless adapter is it's own linkbox.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F