No game codes included in HTC VIVE box

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AlexV
New Arrival

No game codes included in HTC VIVE box

I bought HTC VIVE from Amazon on april 5th, there hasn't been any codes included in the package, and i didn't received any emails with this codes.

Community

Re: No game codes included in HTC VIVE box

Hi @AlexV - sorry to hear that.

 

As you purchased the Vive from Amazon, you will need to contact them regarding this, as it's their responsibility to pass on the codes. Hope you get the code you need soon.

Vive Staff

Re: No game codes included in HTC VIVE box

@AlexV Have you heard back from Amazon? Please let me know.


Thanks!

 

John

Dave1
Contributor

Re: No game codes included in HTC VIVE box

Hi there, i have the same question (i get my vive from alternate.it) they told me i should get an email from htc as soon i log in to set up the vive.. no mails yet..
Vive Staff

Re: No game codes included in HTC VIVE box

Hello @Dave1.  If this was a Commercial Edition Vive that you purchased, the code for content should have been on the receipt provided by the retailer as they have been allocated a stock of codes for supplying new users.  The email from HTC would only come after the codes have been redeemed.  If you could PM us a readable copy of your proof of purchase, it may be possible for us to help this process along.  Thank you for your time and patience!  

Dave1
Contributor
Solution

Re: No game codes included in HTC VIVE box

Thx willahondro for the fast answer, i get the code from alternate yesterday night, everything fine, awesome thing this vive Smiley Happy
Vive Staff

Re: No game codes included in HTC VIVE box

Excellent!  I'm glad that you will be able to enjoy the Vive!  If there is anything else that we can do please don't hesitate to contact us!