04-20-2017 09:02 PM
I bought HTC VIVE from Amazon on april 5th, there hasn't been any codes included in the package, and i didn't received any emails with this codes.
Solved! Go to Solution.
04-21-2017 12:45 PM
05-11-2017 05:52 AM
05-11-2017 09:31 AM
Hello @Dave1. If this was a Commercial Edition Vive that you purchased, the code for content should have been on the receipt provided by the retailer as they have been allocated a stock of codes for supplying new users. The email from HTC would only come after the codes have been redeemed. If you could PM us a readable copy of your proof of purchase, it may be possible for us to help this process along. Thank you for your time and patience!
05-12-2017 08:51 AM
Excellent! I'm glad that you will be able to enjoy the Vive! If there is anything else that we can do please don't hesitate to contact us!