Missing headset screw

rmilyard
Settler

Missing headset screw

My T6 torx screw fell out putting on new deluxe head strap. Anyone know where can get replacement screw asap? Kinda looked online without much luck.
CaTaPulT
Architect

Re: Missing headset screw

You could always try taking the other one out and bringing it to a Fasterners place in your city, they may be able to match it.
Also, rattle your Vive a bit to see if the screw fell off and got inside the Vive, you might be able to shake it out (do this over a white cloth so you can spot it if it falls out). Last option, go over the area you were working on your Vive when you lost the screw with a Fridge magnet or any other strong magnet, you might be able to pick it up if you can't see it.
I hope you find the loose screw. (that didn't sound too good... did it? lol)
Regards: Jack

rmilyard
Settler

Re: Missing headset screw

I have looked all over. It did get stuck in vive. Checked good. As for room we have looked all over. Not looking good. I wasn't home when came apart. Was told next day that this happened.
Vive Staff

Re: Missing headset screw

@rmilyard Have you had issues that required tightening the screw on the connector previously? 

Andy R
Contributor

Re: Missing headset screw

Any luck finding one. I need one too!!

Andy R
Contributor

Re: Missing headset screw

Did you find one? I need it too
Bighouse
Pioneer

Re: Missing headset screw

I need one too! Surely these must be available from Vive???
Highlighted
Vive Staff

Re: Missing headset screw

@Bighouse I've PM'ed you


David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Titahi
Regular

Re: Missing headset screw

Hi there, I have the same problem too together with the DAH headphone speaker screw. Very sad.

Ant

Vive Staff

Re: Missing headset screw

@Titahi

 

Please PM me with a description of your issue.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Jfack24
New Arrival

Re: Missing headset screw

I have the same problem. Lost the screw and can’t find a replacement.
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