Issue redeeming codes in viveport

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Community

Re: Issue redeeming codes in viveport

Thanks @KyoshiroTasya - we're going to look into the Remotr issue and see if there's a solution we can come up with.

Marmoto
Contributor

Re: Issue redeeming codes in viveport

@Rockjaw Thanks for the answer, I tried to redeem it on the address you gave me and also once I downloaded the client, but it says it is not valid. Please any help would be most welcome

KlenCrio
New Arrival

Re: Issue redeeming codes in viveport

I'm having the same issue. Viveport is telling me my individual codes are not valid.

xBlizzDevious
New Arrival

Re: Issue redeeming codes in viveport

Also having the same issue. Just bought my Vive and have been playing with some stuff I downloaded from Steam but wanted to try the free stuff that came with it.

I got a confirmation email with the code from the leaflet, saying what I get from it and a bunch of unlock codes. Typing ANY of the codes into the redeem code section of the Vive software comes up with "that code isn't quite right, try again".
Community

Re: Issue redeeming codes in viveport

@Marmoto@xBlizzDevious@KlenCrio - I'm going to PM all of you to resolve this (has to be PM, because I'll be sending you codes).

 

We appreciate everyone bringing this to our attention - we're going to investigate further to figure out if this is an isolated issue or something larger.