I have problems with many viveport titles, including games and other content.

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Pavel
Settler

I have problems with many viveport titles, including games and other c...

I can not launch almost no title out of  free content. Namely "Invasion", "Let Hawaii happen", "Gnomes and Goblins", "Satr Wars: Trial on Tatooine", "Automotive Customisation Experience".

And for about a week, since viveport update, I can't launch "Pearl". I can not launch "Everest VR", game I have purchased by redeem code from my Vive starting package.

I have troubles with other games I played via viveport subscribtion. I have problems with sound (I can not hear anything) in "Marksman VR". Rescently I couldn't start "Star wars: Droid Repair Bay", game frosen upon showing the title screen. Surprisengly I couldn't launch "Operation Warcade", I have never had problems with it for several months. I have chosen two titles by subscribtion - "Light tracer" and "Dont Knock Twice" neither of them started. 

Vive Staff

Re: I have problems with many viveport titles, including games and oth...

@Pavel

 


Can you PM me with your email and what version of the Vive software you have?

Thanks!

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Pavel
Settler

Re: I have problems with many viveport titles, including games and oth...

I have latest updates installed for my Viveport.
Vive Staff

Re: I have problems with many viveport titles, including games and oth...

@Pavel

 

I will still need the specific version number and the email associated with the account in a PM please.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Pavel
Settler

Re: I have problems with many viveport titles, including games and oth...

I have latest version of viveport 1.2.0 (r17). My account is associated with this very e-mail address.

Pavel
Settler

Re: I have problems with many viveport titles, including games and oth...

My email is:

[personal information removed]

Vive Staff

Re: I have problems with many viveport titles, including games and oth...

@Pavel

 

Can you please PM me that information? For security reasons, we do not allow personal information such as emails to be shared in public posts.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Pavel
Settler

Re: I have problems with many viveport titles, including games and oth...

I often get message error 23112
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