I got a fault 03 and sent support ticket 2 weeks ago with no response

Nicknik
Contributor

I got a fault 03 and sent support ticket 2 weeks ago with no response

I got a fault 03 and sent support ticket 2 weeks ago and still have yet to get a response on this. Its kind of ridiculous. My vive was less than 3 months old when it suddenly got a Fault 03 after not using the vive for 3 weeks or so. From what I saw online the only way to fix this was to contact support and send it back to HTC so it could get fixed/replaced, but 2 weeks later and I still haven't gotten a response on my ticket is making me irritated because I just want to use my Vive that I payed so much for and only got a few months of use out of it before it broke.

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Nicknik
Contributor

Re: I got a fault 03 and sent support ticket 2 weeks ago with no respo...

Bump

Vive Staff

Re: I got a fault 03 and sent support ticket 2 weeks ago with no respo...

@Nicknik

 

Could you please PM me with the details?

Thanks,

-John C

"Welcome to the desert of the real."
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