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HttpStatusNotOk

Contributor

HttpStatusNotOk

VivePort won't download anything.

 

The following repeats over and over in the log file.

 

[2017-04-10 13:15:54,552][UTC:12:15:54,552][39][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() GetApplicationList
[2017-04-10 13:15:54,559][UTC:12:15:54,559][39][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() Called GetApplicationList asking for OpenVRApplications
[2017-04-10 13:15:54,566][UTC:12:15:54,566][39][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() Asking for OpenVRList
[2017-04-10 13:15:54,571][UTC:12:15:54,571][39][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - SendStoreEventToWCFCallbacks() [JAVASCRIPT] eventType: GetOpenVRInfoList
[2017-04-10 13:15:54,686][UTC:12:15:54,686][26][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() GetApplicationList
[2017-04-10 13:15:54,692][UTC:12:15:54,692][26][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() Called GetApplicationList asking for OpenVRApplications
[2017-04-10 13:15:54,697][UTC:12:15:54,697][26][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - GetApplicationList() Skipping asking for OpenVRList because cache is less than 5000 ms old
[2017-04-10 13:20:28,625][UTC:12:20:28,625][ 3][DEBUG] HTC.VR.Marketplace.StoreServices.StoreManagerService         - WebServicesGetNewNoticeAsync() called with {"ecTags":["os:win8.1","osbits:64"],"lastCheckedTime":0,"drmVendor":"inside_secure_v2"}
[2017-04-10 13:20:31,294][UTC:12:20:31,294][39][ERROR] HTC.VR.Marketplace.StoreServices.StoreManagerService         - WebServicesGetNewNoticeAsync() WebServicesGetNewNoticeAsync_A webServiceResponse is not success, url: https://contentstore-global.htcvive.com/api/update/v1/u/notices/new StatusCode: 417
[2017-04-10 13:20:35,388][UTC:12:20:35,388][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() ############ Sending BI information ############
[2017-04-10 13:20:35,394][UTC:12:20:35,394][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() account_id: xxxx
[2017-04-10 13:20:35,400][UTC:12:20:35,400][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() status_code: 9060
[2017-04-10 13:20:35,406][UTC:12:20:35,406][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() error_code: 417
[2017-04-10 13:20:35,411][UTC:12:20:35,411][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() content_id: 
[2017-04-10 13:20:35,417][UTC:12:20:35,417][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() is_update: False
[2017-04-10 13:20:35,423][UTC:12:20:35,423][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() content_version: 
[2017-04-10 13:20:35,428][UTC:12:20:35,428][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() extra: 
[2017-04-10 13:20:35,432][UTC:12:20:35,432][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() traceroute: [{"Node":1,"IP":"xxx","Hostname":"","Time":22,"Status":"TtlExpired"},{"Node":2,"IP":"xxx","Hostname":"","Time":9,"Status":"TtlExpired"},{"Node":3,"IP":"68.85.191.161","Hostname":"be-10001-sur03.santaclara.ca.sfba.comcast.net","Time":15,"Status":"TtlExpired"},{"Node":4,"IP":"162.151.78.253","Hostname":"be-232-ar01.santaclara.ca.sfba.comcast.net","Time":13,"Status":"TtlExpired"},{"Node":5,"IP":"68.86.90.93","Hostname":"be-33651-cr01.sunnyvale.ca.ibone.comcast.net","Time":9,"Status":"TtlExpired"},{"Node":6,"IP":"68.86.86.26","Hostname":"hu-0-10-0-0-pe02.529bryant.ca.ibone.comcast.net","Time":9,"Status":"TtlExpired"},{"Node":7,"IP":"66.198.127.13","Hostname":"ix-xe-1-3-0-0.tcore1.PDI-Palo-Alto.as6453.net","Time":12,"Status":"TtlExpired"},{"Node":8,"IP":"64.86.123.21","Hostname":"if-ae-14-2.tcore1.00S-Seattle.as6453.net","Time":30,"Status":"TtlExpired"},{"Node":9,"IP":"64.86.123.62","Hostname":"","Time":30,"Status":"TtlExpired"},{"Node":10,"IP":"23.44.161.98","Hostname":"a23-44-161-98.deploy.static.akamaitechnologies.com","Time":30,"Status":"Success"}]
[2017-04-10 13:20:35,439][UTC:12:20:35,439][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() antivirus: ["Windows Defender"]
[2017-04-10 13:20:35,446][UTC:12:20:35,446][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() outgoing_ip: {"RIP":"xxx","RCTY":"SANTACLARA","RRGN":"CA","RNW":"CABLE"}
[2017-04-10 13:20:35,452][UTC:12:20:35,452][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() edge_ip: 23.197.96.42
[2017-04-10 13:20:35,458][UTC:12:20:35,458][39][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() traceroute_timestamp: 1491825944104
[2017-04-10 13:20:35,463][UTC:12:20:35,463][39][ERROR] HTC.VR.Marketplace.StoreServices.StoreManagerService         - StartNewApplicationCheckTask() Update service returned HttpStatusNotOK
[2017-04-10 13:20:37,464][UTC:12:20:37,464][20][DEBUG] HTC.VR.Marketplace.StoreServices.Utilities.BIDownloadHelper  - OnDownloadStatus() BI flush_all after OnDownloadStatus
3 REPLIES
Community Manager

Re: HttpStatusNotOk

Hey @atcurtis, thanks for the report. I'll pass this on to the correct team. Sorry you had this issue.

 

Can you let me know where you are, geographically? City/state/country is fine. Thank you.



Stephen Reid
- Community Wrangler

Who's this guy? | What are badges? | Need support? Details on Customer Care
Contributor

Re: HttpStatusNotOk

Hi @Rockjaw,

I'm in Santa Clara, California.

Contributor

Re: HttpStatusNotOk

I presume it's not meant to work? A shame. I suppose at least it's on the initial month free but I should probably cancel it now since I'll likely forget since it doesn't work.