How to downgrade vive tracker firmware?

ahmad.farooq
Settler

How to downgrade vive tracker firmware?

I want to conect vive tracker to a pp gun but it dows not connect. i contacted ppgun's support and the replied that tracker needed a downgrade. can someone guide me how to do it. Thankyou

Vive Staff

Re: How to downgrade vive tracker firmware?

@ahmad.farooq

 

Hi Ahmad, have you signed up as a developer? You will have access to our developer forums where others that are working with the Tracker can help you with questions.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
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Vive Staff

Re: How to downgrade vive tracker firmware?

Hi @ahmad.farooq, I've checked in with our developer team. We unfortunately don't have a public facing tool to downgrade a firmware to a previous version. Generally speaking, older firmware versions can contain errors that may possibly impact user experience and risk user security so we don't grant access to previous firmware versions. Can you please confirm that it is this developer? I will reach out to them and work with them 1:1 to figure out what's going on and encourage them to ensure their project works with the most recent firmware. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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ahmad.farooq
Settler

Re: How to downgrade vive tracker firmware?

Yes, it is the mentioned developer, however i got one tracker working with the ppgun using pogo pins but to do that i had to use a software that is designed to change the vive tracker role to controller. One tracker works fine whereas other tracker is stuck to controller configuration and would not turn back to tracker cofiguration now. This might be because the tracker might have been updated during it was set up as a controller and since there is no way to downgrade it, it is stuck on that configuration.

ahmad.farooq
Settler

Re: How to downgrade vive tracker firmware?

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