02-13-2018 10:18 AM
whenever i press the power button/steamvr button on my vive controllers the headset and controllers would stop tracking and the headset would go grey then it would track again (the headset would) but not the controllers, the only fix seems to be restarting steam vr!
Solved! Go to Solution.
02-13-2018 10:22 AM
Is this a new problem? If so, when it did it start happening? Have there been any changes to your PC recently? Are you running SteamVR Beta or SteamVR Public Release? Have you had tracking issues before?
02-18-2018 09:20 AM - edited 02-18-2018 09:21 AM
02-20-2018 10:23 AM
What troubleshooting steps have you tried so far? Have you tried reinstalling SteamVR/Steam?
02-20-2018 12:21 PMSolution
The Vive system is composed of about 9 different USB drivers, including Bluetooth, controllers, camera, receivers and audio, among others. Due to different reasons, like software updates, change of connections, system updates or malfunction of a device, the USB drivers might get into conflict and reinstalling them is a good way to get everything back to its working state.
Vive Link Box:
· Hub Controller
· Watchman Board
· Audio Device
· Main Board
· Wireless Receiver 1
· Wireless Receiver 2
Note: This list includes the drivers of the devices directly connected to the computer by USB, as it is the HMD and Link box. Controllers and Base Stations are connected to the headset through Bluetooth and then to the computer, so these devices are not going to be visible on this list.