Fault 03 (Error 10010) on base station, red blinking light

xxhdvr
Visitor

Fault 03 (Error 10010) on base station, red blinking light

I have a base station that is giving a Fault 03 error repeatedly. I have updated the firmware, power cycled multiple times, and can hear the motor running.

 

I did open a ticket [customer information removed] through VIVE on 2/8 but havent received a response.  Hoping to get help through this.  Thank you in advance.

Vive Staff

Re: Fault 03 (Error 10010) on base station, red blinking light

@xxhdvr

 

Please PM me or one of us if you haven't already. Include your ticket number. That information should be kept private so I'm removing it from your public post.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support and set up an RMA. There is no user fix for this issue.
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