Failed USB connection on headset, laptop edition.

Highlighted
Samaro
Contributor

Failed USB connection on headset, laptop edition.

I just recently bought an HTC Vive and have been dying to try it ever since I got it. The main problem is I have to wait 2 weeks for it to get here.

 

In the mean time I want to make sure the headset works properly by then. I've been trying them in my two laptops (A lenovo Y520 and thinkpad T470)  and have gotten the display to work, integrated graphics aside. I am aware none of them are "VR-ready" it's just supposed to be a test.

 

The USB connection in the other hand has been an issue, I've made sure the usb drivers were installed and have uninstalled (Both in steamVR and usbdeview) and rebooted many times. I've also tried every single USB port in both laptops.

 

As they are laptops getting a PCIe usb extension as reccomended isn't really a practical option. I was wondering if there are any other things I should be trying.

Vive Staff

Re: Failed USB connection on headset, laptop edition.

@Samaro, what's the laptop model in question? Each OEM and chipset will have unique peculiarities. So you have access to a Vive HMD and are awaiting your own personal Vive HMD to come in? It's a little hard to understand what's going on here. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Samaro
Contributor

Re: Failed USB connection on headset, laptop edition.

I do have access to the HMD and every single other piece of hardware. I am just waiting on my main PC but wanted to test it before it got here.

The laptop I was testing my HMD in was the lenovo legion Y520 with the intel HM175 chipset.

The display is lighting up when I connect the HDMI but the USB connection isn't being detected in the setup or on steam VR.