Error message when loading viveport in Vr.

artistic_brush
New Arrival

Error message when loading viveport in Vr.

Everytime l load viveport I get an error message saying to browse Viveport Sign in to the Viveport desktop. I am already signed in and the app was working lkast night after many tries. I have reinstalled the software 2 times. Please help.
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Vive Staff

Re: Error message when loading viveport in Vr.

Hello @artistic_brush, is the behavior similar to that described here?

https://community.viveport.com/t5/Technical-Support/to-browse-Viveport-sign-in-to-the-Viveport-deskt... 

 

I have started an internal thread to alert our software teams of a potential bug. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

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