Dead Vive controller

Buruberii
Contributor

Dead Vive controller

Two days ago i Played the game Vtol VR oon steam and one of my controllers lost power. so i set it to charged and wathced a movie. so when i got back i saw the white light as if it was fully charged. but as soon as i unplugged it. the red blinking light started. i can use the controller for 30 ish sec before it looses it's power. is there an easy fix to this or am i doomed to buy a new one of send it to repair?

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Vive Staff

Re: Dead Vive controller

How old is the controller? You may have a defective controller/battery. Have you charged the controller with adapters/cables other than the ones originally supplied with the Vive? 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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Buruberii
Contributor

Re: Dead Vive controller

the controllers is less then a year old i got them in january/febuary 2017. and i have only use cables that was in the package for the controllers

Vive Staff

Re: Dead Vive controller

@Buruberii

 

That does sound like there's something wrong with the controller. Have you contacted our support chat?

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Buruberii
Contributor

Re: Dead Vive controller

i think i did something like that yeah. but i havent heard anything from it so might not have. 

Buruberii
Contributor

Re: Dead Vive controller

I think i did something like that yeah. but i havent heard anything from it so might not have. 

Vive Staff

Re: Dead Vive controller

If you PM me your name and email address I can look it up and see if anything was done.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
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